Book collection
Balungile Hlongwane
Ms
Durban
Summary
Proven track record in customer relations and cash handling, honed at Spur, where I excelled in maintaining accurate transactions and providing top-notch service under pressure. Skilled in POS systems and known for a friendly demeanor, I significantly contribute to team efficiency and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Spur
Durban, South Africa
11.2022 - 09.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Provided excellent service in a friendly and more accurate manner, not also forgetting speed of service
- Always looked presentable, professional and also ensured cleanliness as we are working with food.
- Knowing your product, makes your job easier and put customers at ease as you are able to answer / assist with any questions they might have.
- Teamwork is very important, it makes shifts to run smoothly and also ensures you deliver high quality standards.
- Able to work under pressure and multitask - As a cashier at Spur I’ve learnt that you can’t just hold one position as a “Cashier” you need to be able to do everything, whether it’s serving tables, doing takeouts, checking each and every customer, looking after kids and playing with them at the play area and also packing for online orders
Promoter
Clover
Durban
06.2022 - 09.2022
- Managed promotional booth setup, creating attractive displays to draw in potential customers.
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
- Identified potential marketing opportunities to increase brand awareness.
Education
Higher Certificate - Information Technology
Richfield Graduate Institute of Technology
Durban Skills
Cash Handling
Customer Relations
Knowledgeable on the Point- of- Sale System (POS)
Great communicator
Problem solving skills
Ability to work under pressure and multitask
Friendly and patient demeanour
Physical ability to stand for long periods
Interests
Volunteering at recreational facilities
References
Name of Company: Serrano Spur
Contact Person: Ncami Khanyile
Position : Manager
Contact Number: 0797403063
Name of Company: Clover
Contact Person: Yusuf Khan
Position : Supervisor
Contact Number: 0681543095
Additional Information
- Identity number : 0210100519086
- Gender: Female
- Marital status: Single
- Learners license code 3
- Criminal offences: None
Timeline
Cashier
Spur
11.2022 - 09.2024
Promoter
Clover
06.2022 - 09.2022
Higher Certificate - Information Technology
Richfield Graduate Institute of Technology