Babayi Vusi Mathe
Regional Sales Manager
Amanzimtoti
Summary
Experienced in Human Resources Management ,Persal Management, Perfomance manageent system ,Functional management, financial management, Supply chain management, and Behavioural management with strong leadership and Skills development , with over 22 years’ working experience in the Public and Private industry, Sport Development Officer, Supervisor in cleaning personnel .
Forward-thinking Regional Manager with deep understanding of market conditions and regional preferences. Decisive and hardworking leader skilled in making proactive, insightful updates to policies and procedures. Prepared to leverage [Number] years of progressive [Industry] experience to positively impact business operations.
Proactive and enterprising Regional Manager with faculty for effective budgetary planning, contract negotiation and process optimization. Proven to apply industry and product expertise to expand business and cement high-value client relationships.
Overview
33
33
years of professional experience
26
26
Certifications
3
3
Languages
Work History
Regional Manager
Edcon Group
Johannesburg
01.2020 - Current
- district level in a metrix environment oversee the substations conditions of service, performance management and development, recruitment and selections in terms of relevant prescript and collective agreement with safety and security sector
- Coordinate the implementation of approved post and staff in the cluster and station establishment
- Establish system to ensure successful implementation of the operational plan as sponsored by the head office.
- Provide input to HRA budget plan within district
- Fulfill internal quarterly reporting requirement and provide analysis to management, interpret HR policies and prescript
- Supervision of staff performance in terms of performance management system
- Manage disciplinary process, grievances, dispute and represent the department in a dispute resolutions forums
- Provide advisory services to managers on labour relations maters
- Ensure compliance with labour relations policies ,collective agreements
- Implement LRA,EEA,PSA,PSR,BCEA,SDA,CODA & SASSA to ensure all station comply with
- Supervise administration of all human resource activities such as promotion and transfers
- Manage of all leaves categories, auditing and capturing them on the system in terms of persal
- Managing the performance of all employees in the district in terms of performance enhancement process(PEP)
- Managing of termination services such as death, dismissal, retirement and resignation
- Supervise and implementation of HR policies within the district, guide top management and advice
- Monitor HR policies and implementation, adherence of employees to policies
- Monitor administrative registers such as Z8, leaves, terminations and others
- Managing all boards such as injuries, alcoholism, medical recurrent and death
- Writing reports such as correspondence and returns from district office to provincial and national
- Control and managing persal /persap
- Supervise misconduct and alleged offenses files
- Supervise departmental hearing files and trials
- Supervise and administer suspension orders
- Supervise and revise the capturing of performance of employees to all station level on quarterly basis
- Conduct quarterly assessment of HR officials and ensure that all personnel are being assessed
- Manage poor performance of personnel services at a station levels on quarterly basis
- Management of IRS at the station and t
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Boosted brand growth by devising strategic network and marketing tactics.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
- Led cross-functional teams to achieve project deliverables on time and within budget, resulting in improved overall performance.
- Implemented cost-cutting measures across the region that led to significant savings without compromising service quality or employee satisfaction.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Motivated regional staff to achieve ambitious sales targets by establishing a competitive incentive structure and celebrating team accomplishments.
- Established and maintained operational standards for [Number] locations.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Championed safety programs within the region resulting in reduced workplace accidents and lower workers'' compensation claims costs.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Optimized inventory management systems for reduced stock discrepancies, minimizing losses due to shrinkage or obsolescence.
- Secured key accounts with customized sales presentations showcasing unique value propositions tailored to prospective clients'' needs.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Facilitated seamless integration of new acquisitions into existing operations while maintaining positive company culture and high levels of morale among employees.
- Improved talent recruitment processes by enhancing job descriptions, streamlining interview procedures, and partnering with local educational institutions for pipeline development.
- Supervised various locations, enforcing high-quality standards of operation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Developed detailed plans based on broad guidance and direction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Launched quality assurance practices for each phase of development
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Managed senior-level personnel working in marketing and sales capacities.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Store Manager
Edcon Group
03.2014 - 06.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Approved regular payroll submissions for employees.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
- Improved efficiency and accuracy of inventory management by implementing new stock control system.
- Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
- Enhanced team performance with comprehensive training programs, leading to improved customer service and operational efficiency.
- Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Conducted market research to better understand local consumer base, tailoring store offerings to meet their needs.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
- Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
- Developed rewards program that significantly increased repeat business by rewarding loyal customers.
- Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
- Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
- Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
- Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
- Reported issues to higher management with great detail.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assisted in recruiting, hiring and training of team members.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced operational risks while organizing data to forecast performance trends.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Raised property accuracy and accountability by creating new automated tracking method.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Human Resources Head
SAPS Durban Central Cluster
06.2003 - 01.2013
Senior Personnel Management/HRM Head
Umbilo SAPS
06.1993 - 01.2003
- Conducting research on request to strengthen the SAPS strategic planning process
- Implement, maintain and administer Human Resource policies
- Maintain employment equity at a station level
- Deal with administration issues pertaining to personnel such as leave management, termination services, absenteeism, behavioral management
- Writing and compiling report as requested by the area office
- Develop and maintain job description
- Performance management system
- Training officials to utilize the SAPC planning framework as management information
- Management of staff and other resources in the station
- Manage the collection of accurate timeous and useful information to report and plans
- Manage the development of station strategic plan
- Manage career aspiration of personnel
- Manage and coordinate personnel support for person
- Establish and maintain sound labour relation
- Deal with members grievance and conflicts
- Establish and maintain sound relation with relevant labour union
- Manage and control the human and physical resources
- Coordinate and monitor training development
- Enforce general discipline and adherence to a code of conduct, standing orders and regulation
Crime Prevention Commander
SAPS Ndwedwe
01.1993 - 01.1993
- To conduct crime prevention duties only daily basis and to ensure that the public is safe
- To develop a operation plan for monthly operation in terms of national crime prevention strategy
- To implement social crime prevention within Ndwedwe saps area
- To ensure that sector managers are deployed and they communicate with the CPF committees all the time and give feedback
- To ensure that vehicle are clean and inspected all null the time
- Manage all personel and their overtime in terms of sap 15 and night shift allowance
- To manage joint operation and the Joc room during small and major events
- To share a meeting during monthly and quarter station and district meeting
Education
BTECH DEGREE - MANAGEMENT LEADERSHIP, POLICING MANAGEMENT, INVESTIGATION OF CRIME, MANAGEMENT ADMINISTRATIVE, PUBLIC MANAGEMENT, LAW OF POLICING, HUMAN RIGHT, RESEACH METHODOLOGY
UNIVERSITY OF SOUTH AFRICA
DURBAN01.2011
HUMAN RESOURCE MANAGEMENT AND TRAINING - undefined
VARSITY COLLEGE
01.2003
POLICING - undefined
TECHNIKON SA
01.2003
SPORT MANAGEMENT - undefined
DAMELIN
01.2000
STANDARD 10 - ENGLISH (HG), BUSINESS ECONOMICS (HG), ZULU (HG), HISTORY(HG), AGRICULTURAL SCIENCE (HG)
NOMBIKA HIGH SCHOOL
01.1990
PGD Buisness Administration in Retail Management
REGENESY
Johannesburg, South Africa 04.2001 -
Skills
Sales and marketing strategies
References
- MV, Mbatha, Supply Chain Manager, 0824149312
- MS, Sihlongwa, Security Director, 0713092478
- Mrs, Hlubi, Director Success College, 0798475985
- Mthunzi, Sithole, Specialist PepsiCo, 0664808850
Certification
CERTIFICATE : BTECH DEGREE (2011) (UNISA)
Timeline
Regional Manager
Edcon Group
01.2020 - Current
Store Manager
Edcon Group
03.2014 - 06.2020
Human Resources Head
SAPS Durban Central Cluster
06.2003 - 01.2013
PGD Buisness Administration in Retail Management
REGENESY
04.2001 -
Senior Personnel Management/HRM Head
Umbilo SAPS
06.1993 - 01.2003
Crime Prevention Commander
SAPS Ndwedwe
01.1993 - 01.1993
HUMAN RESOURCE MANAGEMENT AND TRAINING - undefined
VARSITY COLLEGE
POLICING - undefined
TECHNIKON SA
SPORT MANAGEMENT - undefined
DAMELIN
STANDARD 10 - ENGLISH (HG), BUSINESS ECONOMICS (HG), ZULU (HG), HISTORY(HG), AGRICULTURAL SCIENCE (HG)
NOMBIKA HIGH SCHOOL
BTECH DEGREE - MANAGEMENT LEADERSHIP, POLICING MANAGEMENT, INVESTIGATION OF CRIME, MANAGEMENT ADMINISTRATIVE, PUBLIC MANAGEMENT, LAW OF POLICING, HUMAN RIGHT, RESEACH METHODOLOGY
UNIVERSITY OF SOUTH AFRICA