Babalwa Xakisa
East London
Summary
Dedicated cashier with a track record of excellence in customer service and money handling at Mambos Storage & Home. Demonstrated ability to enhance customer satisfaction and loyalty through empathetic assistance and accurate transactions. Skilled in maintaining a balanced cash drawer and fostering positive customer relationships, contributing to a significant increase in repeat business.
Overview
9
9
years of professional experience
Work History
Cashier
Mambos Storage & Home
08.2020 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
Game Stores
11.2015 - 07.2020
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Addressed customer needs and made product recommendations to increase sales.
- Set up new sales displays each week with fresh merchandise.
Education
Matric
Taholomnqa High School
East London2007
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Product knowledge
- Refunds and exchanges
Timeline
Cashier
Mambos Storage & Home
08.2020 - Current
Cashier
Game Stores
11.2015 - 07.2020
Matric
Taholomnqa High School
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