Personal Interests are: work-life balance, growth opportunities, skills development and utilization
BABALWA MLUNGWANA
Johannesburg
Summary
Results-driven business manager with over 10 years of experience leading teams and driving organizational success. A unique perspective and commitment to diversity enhance the ability to build strong relationships, while effective communication skills foster networking opportunities. Expertise in administration and project organization ensures seamless operations, complemented by a proven track record of motivating individuals and promoting teamwork. Self-motivated and dedicated to excellence, prioritizing tasks and managing time efficiently while upholding high standards of integrity significantly contributes to organizational success.
Overview
13
13
years of professional experience
1
1
Certification
2
2
Languages
Work History
Admin Officer
Gauteng Department of Health
01.2012 - 01.2018
- Oversaw all operations of the Director's office.
- Developing and maintaining manual and electronic filing systems, administering the document management system, handling confidential documents, and typing correspondence.
- Coordinate meetings, manage the diary, and provide records and documents to stakeholders as needed.
- Ensure accountability for operations and services and ensure the implementation of programs and services.
Cargo Sales Executive
Kenya Airways
01.2008 - 01.2011
- Executed marketing plans, identifying opportunities through improved client communication.
- Developed an effective Marketing Strategy, launching Cargo Sales.
- Exceeded monthly targets within 3 months at Kenya Airways cargo.
- Established strong relationships with freight agents.
- Collaborated with airline Sales Managers and Account Executives.
- Proactively maintained relationships, ensuring client retention.
- Skillfully handled queries, exceeding expectations consistently.
Dispatch Clerk
Creflo Dollar Ministries
01.2005 - 01.2008
- Called ministry partners, provided tracking numbers, and sent ministry magazines via post, ensuring accurate delivery.
- Promoted from dispatch Clerk to production department within six months.
- Collected and added ministry partner batches into the system.
- Called partners and prayed with them based on ministry standards and biblical principles.
- Promoted from admin to bookshop position within six months.
- Managed the ministry bookshop, utilized Pastel and Excel for stock entry.
- Conducted monthly stocktaking.
Education
Certificate - Computer Information Systems
Johannesburg Teacher’s Centre East District D9
01.2005
Bachelor of Law - LLB Year 1 (Incomplete)
University of Transkei
01.2000
Senior Certificate - Matric Exemption
Excelsior High School
01.1999
Skills
Certification
Microsoft Office (Certificate): Teacher’s Centre East District D9, South Africa
References
Victor, Senna, Mr., 011 258 9838, Chief Director Budget & Revenue Management
Interests
Timeline
Admin Officer
Gauteng Department of Health
01.2012 - 01.2018
Cargo Sales Executive
Kenya Airways
01.2008 - 01.2011
Dispatch Clerk
Creflo Dollar Ministries
01.2005 - 01.2008
Bachelor of Law - LLB Year 1 (Incomplete)
University of Transkei
Senior Certificate - Matric Exemption
Excelsior High School
Certificate - Computer Information Systems
Johannesburg Teacher’s Centre East District D9
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