Babalwa B. Ntuli
Summary
I believe I am a hard worker, willing to learn new things & would like to be in a conducive environment where I will be exposed to more challenges and obtain knowledge of the company as a hole.
Overview
16
16
years of professional experience
Work History
Systems Analyst
FNB
08.2021 - Current
- Creating technical specifications integrated with Cisco Dialler functionality and system design specifications from User Requirement
- Responsible for dialler systems enhancements and new requirements
- Taking responsibility during the development life cycle to resolve any business and technical & functional related issues
- Performing testing post development with the testing team
- Performing application testing using Postman and 3CX
- Taking ownership to ensure new product features are delivered successfully
- Creating backlog and user stories on confluence
- Conduct meetings for requirement deliverables
Systems Analyst
SITA
02.2021 - 08.2021
- Providing support for the applications
- Doing maintenance in the client sites
- Document enhancements for the applications
Systems Analyst
Altron
01.2019 - 01.2021
- Creating functional specifications (System Integration documentation) and system design specifications from User Requirement
- Taking responsibility during the development life cycle to resolve any business and functional related issues
- Performing integration testing and document test cases
- Providing production support (3rd line) for Helpdesk calls on business related issues
- Taking ownership to ensure new product features are delivered successfully
Systems Analyst
Medscheme
09.2017 - 12.2018
- I spent my time creating specifications as business required (Functional spec) and maintain the system by resolving incidents
- To liaise and coordinate activities between the customer and IT professionals to ensure system problems, enhancements and developments are resolved for the business in accordance with all relevant policies and procedures
- Effective investigation of system problems and analysis of system enhancement requests
- Compile user requests from business requirement specification into system requirement specification
- Writing Use Case diagrams and data flow diagrams using Visio
- Writing AS-is and To-be process diagrams
- Ensuring business requirements are accurate and complete to meet project goals
- Knowledge sharing by providing assistance and training to other members of the team
- Perform non-functional, functional testing, regression testing and document test cases to ensure solutions implemented/developed will resolve issues and customer requests
- Presenting walk-through to testers and developers to put into effect the understanding of the changes to the system
- Documenting the Post Implementation Reviews (PIR) to ensure project goals was met
- Document implementation plan for deployment change release
- Analysis and troubleshoot of identified problems and propose solutions to present to developer or stakeholders
- Ensure day to day operational support required from area of specialization is provided to enhance performance
- Attend meetings with the project manager, developers and with the stakeholders to ensure the business needs are met
- Reason for Leaving: I am looking at developing my career further and to gain more experience
Systems Analyst
ITC Infotech
04.2014 - 08.2017
- Company Overview: Based at Woolworths Head Office (CAD team)
- My main duties while I was working as systems analyst was to: Support and improve existing solution
- Troubleshooting and problem solving with senior developers and analysts
- Document System Requirement Specification documents (Technical spec)
- Creating integration documentation (AIS documents)
- Writing SQL queries
- Based at Woolworths Head Office (CAD team)
Oracle Java Learnership
Capaciti1000
03.2013 - 03.2014
- While working for Capaciti1000 I spent my time performing development, with majority of my time developing in Java
- And analyse the proposed system
- Reason for Leaving: Contract completed successfully
Educator
Siyazakha Junior Secondary School
03.2010 - 12.2012
- Maths Grade 6,7,8,9
- Natural Science Grade 6
- Technology Grade 9
- Reason for Leaving: Contract completed successfully
Intern Developer
Telkom Portal Team
07.2008 - 07.2009
- While working for Telkom I spent my time performing development, with majority of my time developing in Java
- Reason for Leaving: Contract completed successfully
Education
Introduction to Swagger -
Udemy
01.2023
Introduction to API -
Udemy
01.2023
Advanced T-SQL For Server Administrator -
Udemy
01.2020
Information and Data Modelling - Computer Systems Analysis
Faculty Training Institute
01.2018
Certificate in Business Systems Analysis - Computer Systems Analysis
UCT
01.2018
ISTQB Certified Tester Foundation Level - Information Technology
ISTQB
01.2017
Programming in C# - Information Technology
Microsoft
01.2014
Programming in HTML5 with JavaScript and CSS3 - Information Technology
Microsoft
01.2014
Oracle Certified Professional - Information Technology
Capaciti1000
01.2013
Post Graduate Certificate in Education - Education
University of Fort Hare
01-2008
Cisco Certified Networking Associate1 - Information Technology
UFH
01-2007
Bachelor of Science - Computer Science
UFH
05-2006
Skills
- UML diagrams
- System Development Life Cycle
- System analysis and Design
- Jira
- Confluence
- Visio
- SOAPUI
- Non-functional testing
- Functional testing
- Postman API testing
- Draw io
- Confluence
- SQL Server
- SQL
- XML
- HP Quality Centre
- Testing
- SDLC
- C#
- MVC 3
- Web application
- Windows application
- Visual Studio
- Razor
- HTML5
- JQuery
- ASPNet
- Ajax
- Unit Testing
- Web Service
- WCF
- JavaScript
- CSS
- Entity Framework
- SSRS reports
- TFS
- Basics in Caissa framework
- MVC
- Java
- GUI
- SVN
- JSE
- Jasper reports
- MySQL database
- Eclipse
- Debug
- JUnit testing
Languages
English
IsiXhosa
Personal Information
- Gender: Female
- Nationality: South African
Extramural - Interests
- Reading newspapers
- Watching news
- Watching movies
Timeline
Systems Analyst
FNB
08.2021 - Current
Systems Analyst
SITA
02.2021 - 08.2021
Systems Analyst
Altron
01.2019 - 01.2021
Systems Analyst
Medscheme
09.2017 - 12.2018
Systems Analyst
ITC Infotech
04.2014 - 08.2017
Oracle Java Learnership
Capaciti1000
03.2013 - 03.2014
Educator
Siyazakha Junior Secondary School
03.2010 - 12.2012
Intern Developer
Telkom Portal Team
07.2008 - 07.2009
Introduction to API -
Udemy
Advanced T-SQL For Server Administrator -
Udemy
Introduction to Swagger -
Udemy
Information and Data Modelling - Computer Systems Analysis
Faculty Training Institute
Certificate in Business Systems Analysis - Computer Systems Analysis
UCT
ISTQB Certified Tester Foundation Level - Information Technology
ISTQB
Programming in C# - Information Technology
Microsoft
Programming in HTML5 with JavaScript and CSS3 - Information Technology
Microsoft
Oracle Certified Professional - Information Technology
Capaciti1000
Post Graduate Certificate in Education - Education
University of Fort Hare
Cisco Certified Networking Associate1 - Information Technology
UFH
Bachelor of Science - Computer Science
UFH
Similar Profiles
Vuyani Zungu CA(SA)Vuyani Zungu CA(SA)
Finance Manager at FNBFinance Manager at FNB
Padia KobuePadia Kobue
Business Intelligence Analyst at FNBBusiness Intelligence Analyst at FNB
Kailen NaidooKailen Naidoo
Java Developer at FNBJava Developer at FNB
Ruth JezileRuth Jezile
FNB DIGITAL BANKING ADVISOR at FNBFNB DIGITAL BANKING ADVISOR at FNB
FAIZA UMERFAIZA UMER
Systems Analyst at Altera for NorthwellSystems Analyst at Altera for Northwell