Summary
Overview
Work History
Education
Skills
Software
Interests
Exercising, reading, writing, volunteering, yoga, taking long walks.
Timeline
Generic

Leodine Lesley-Anne Ntombifuthi Hutchison

Psychology
Johannesburg,GP

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.


Dedicated Associate with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

I am versatile offering experience in front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Balances high-volume inquiries with staff administrative needs.


Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.


Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.


I'm creative and tend to make lemonade when handed lemons.

Overview

5
5
years of professional experience
10
10
years of post-secondary education
3
3
Languages

Work History

Receptionist

CMH Toyta
Alberton, Gauteng
08.2016 - 08.2017
  • I founded literacy is life (NPO)
  • This initiative founded in March 2018 is comprehension, correctional and enhancement program for academically challenged grade 3-4 learners
  • English tutor: for age groups 7-14 years.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.
  • Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
  • Answered and quickly redirected large volume of calls on central system.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Responded to inquiries from callers seeking information.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Independent herbalife consultant & fitness coach

Herbalife
Pretoria, Gauteng
10.2019 - Current
  • Product promotions
  • Social media marketing
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Brand ambassador
  • Fitness coaching
  • Nutrition advisory,
  • Developed team communications and information for meetings.
  • Worked with customers to understand needs and provide excellent service.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Delivered product to customer locations within specific timeframes.

Associate

Four Groups (Pty) Ltd
Pretotia, Gauteng
11.2020 - Current
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Managed customer relations and customer service through daily communication and interaction.
  • Lead generation
  • Email management
  • Calender management
  • Client liaisons
  • Research
  • Client engagement.
  • Cold calling
  • Provided quotes to customers for purchase of products.
  • Mentored and coached other team members to meet daily sales goals.
  • CRM management.
  • Answering high volumes of calls daily.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Developed reporting and insights for investor relations meetings.
  • Developed and updated tracking spreadsheets for tasks.

Education

Matriculated -

Eden Park Senior Secondary School
Eden Park, Alberton, Johanbnesburg
01.2009 - 11.2013

No Degree - HIV & AIDS Care & Counseling

University of South Africa
Pretoria, Gauteng
02.2017 - 11.2017

Bachelor of Arts - Bachelor of Psychology

University of South Africa
Pretoria, Gauteng
02.2017 - 11.2019

Honours Degree - Honours in Applied Psychology For Work Context

University of South Africa
Pretoria, Gauteng
02.2021 - 11.2022

Skills

Office administration

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Software

Microsoft word 10/16

Mac OS

PowerPoint 10/16

Windows 7/8/10

Microsoft Excel 10/16

Internet/Email

Interests

Literature

Fashion

Nutrition

Educatiion

Mental health

Exercising, reading, writing, volunteering, yoga, taking long walks.

I enjoy spending my free time to think, relax, plan and distress.


I exercise for two hours a day, five times a week. This helps me train my mind to get stronger and teach my body to endure unpleasant circumstanced. Here I release all the tension built up from studying, working and other life challenges.


I am a big dreamer and reading exposes my mind to endless possibilities and improves my general knowledge. I enjoy putting my thoughts and fantasies to paper by journaling and literature writing.


I feel a deep sense of purpose whenever entering the home for abused female victims. I start to realize that my life could have been different if I had been one of those females, so my volunteering became frequent visits. I have donated blood with SANBS since the age of 16 years, its a very important initiative to me. I volunteer at my nearest donation center once a month.


I am a self soothing, calm and harmonious individual. Yoga and long walks help me manage my thoughts and feelings when I am overwhelmed or stressed.


Timeline

Honours Degree - Honours in Applied Psychology For Work Context

University of South Africa
02.2021 - 11.2022

Associate

Four Groups (Pty) Ltd
11.2020 - Current

Independent herbalife consultant & fitness coach

Herbalife
10.2019 - Current

No Degree - HIV & AIDS Care & Counseling

University of South Africa
02.2017 - 11.2017

Bachelor of Arts - Bachelor of Psychology

University of South Africa
02.2017 - 11.2019

Receptionist

CMH Toyta
08.2016 - 08.2017

Matriculated -

Eden Park Senior Secondary School
01.2009 - 11.2013
Leodine Lesley-Anne Ntombifuthi HutchisonPsychology