JOHANNA KGOMOTSO MAMABOLO
1504 ZONE A LEBOWAKGOMO,LIMPOPO
Overview
3
3
years of professional experience
2
2
Languages
Work History
ADMNISTRATOR AND CASHIER
LEBOWA FUNERAL PARLOUR
MOKOPANE AND NAABOMSPRUIT
02.2019 - 06.2022
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Used POS system to enter orders, process payments and issue receipts.
- Set up new sales displays each week with fresh merchandise.
Education
CERTIFICATE - FINANCE,ECONOMICS AND ACCOUNTING
CAPRICORN TVET COLLEGE
POLOKWANE12.2016
HIGHER CERTIFICATE - COMMERCE
DITSEPU HIGH SCHOOL
GA_MAJA12.2013
Skills
Product Recommendations
Cash Register Operation
Cash Handling
Returns processing
Customer Service
POS Systems
Payment Processing
Customer Assistance
Daily Reporting
Purchase assistance
Timeline
ADMNISTRATOR AND CASHIER
LEBOWA FUNERAL PARLOUR
02.2019 - 06.2022
CERTIFICATE - FINANCE,ECONOMICS AND ACCOUNTING
CAPRICORN TVET COLLEGE
HIGHER CERTIFICATE - COMMERCE
DITSEPU HIGH SCHOOL