JOHANNA KGOMOTSO MAMABOLO

LEBOWA FUNERAL PARLOUR

MOKOPANE AND NAABOMSPRUIT

02.2019 - 06.2022

Mentored new employees on cashier duties and best practices, improving overall staff performance.
Supported management in implementing operational improvements such as updated training manuals or revised schedules.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Welcomed customers and helped determine their needs.
Greeted customers entering store and responded promptly to customer needs.
Answered questions about store policies and addressed customer concerns.
Assisted customers with returns, refunds and resolving transaction issues.
Built relationships with customers to encourage repeat business.
Used POS system to enter orders, process payments and issue receipts.
Set up new sales displays each week with fresh merchandise.