Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
Generic

Azharia Ally Buccus

.
PRETORIA

Summary

Driven professional with proven expertise in customer service and office administration, demonstrated during roles at Peaches Hazelwood and Advanced Digital Suppliers. Excelled in guest relations management and computer skills, enhancing customer satisfaction and streamlining document organization. Achieved efficient, attentive service delivery by leveraging strong multitasking abilities and fostering professional relationships.

Overview

3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Waitress

Peaches Hazelwood
PRETORIA
05.2023 - Current
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Supported needs of 12- person wait staff who attended to specific needs of countless customers daily for the restaurant with social relevancy and intentionality.

Administrative Assistant

Advanced Digital Suppliers
PRETORIA
08.2021 - Current
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Education

High School Diploma -

North American International School
Pretoria, South Africa
08.2023 - 06.2024

Skills

Customer Service

Dining area maintenance

Guest Relations Management

Menu Recommendations

Greeting guests

Cash Handling

Office Administration

Computer Skills

Filing

Customer and client relations

Languages

Spanish
Elementary (A2)

Certification

TEFL Teaching License - 2024

Interests

Reading

Fashion

Nature

Timeline

High School Diploma -

North American International School
08.2023 - 06.2024

Waitress

Peaches Hazelwood
05.2023 - Current

Administrative Assistant

Advanced Digital Suppliers
08.2021 - Current

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Azharia Ally Buccus.