Azharia Ally Buccus
.
PRETORIA
Summary
Driven professional with proven expertise in customer service and office administration, demonstrated during roles at Peaches Hazelwood and Advanced Digital Suppliers. Excelled in guest relations management and computer skills, enhancing customer satisfaction and streamlining document organization. Achieved efficient, attentive service delivery by leveraging strong multitasking abilities and fostering professional relationships.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Waitress
Peaches Hazelwood
PRETORIA
2023.05 - Current
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Supported needs of 12- person wait staff who attended to specific needs of countless customers daily for the restaurant with social relevancy and intentionality.
Administrative Assistant
Advanced Digital Suppliers
PRETORIA
2021.08 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
High School Diploma -
North American International School
Pretoria, South Africa 2023.08 - 2024.06
Skills
Customer Service
Dining area maintenance
Guest Relations Management
Menu Recommendations
Greeting guests
Cash Handling
Office Administration
Computer Skills
Filing
Customer and client relations
Languages
Spanish
Elementary (A2)
Certification
TEFL Teaching License - 2024
Interests
Reading
Fashion
Nature
Timeline
High School Diploma -
North American International School
2023.08 - 2024.06
Waitress
Peaches Hazelwood
2023.05 - Current
Administrative Assistant
Advanced Digital Suppliers
2021.08 - Current
TEFL Teaching License - 2024
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