Azharia Ally Buccus
.
PRETORIA
Summary
Driven professional with proven expertise in customer service and office administration, demonstrated during roles at Peaches Hazelwood and Advanced Digital Suppliers. Excelled in guest relations management and computer skills, enhancing customer satisfaction and streamlining document organization. Achieved efficient, attentive service delivery by leveraging strong multitasking abilities and fostering professional relationships.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Bookseller
Exclusive Books
PRETORIA, ZA
07.2025 - Current
- Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Conducted regular inventory audits to maintain accurate records and identify potential areas for improvement in stock management processes.
- Applied interpersonal and communication skills to establish selling relationship with customers.
- Assisted customers with locating books and other materials in store.
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
- Processed payments and returns on company POS system using proper cash-handling procedures.
Assistant Teacher
North American International School
PRETORIA, ZA
01.2025 - 06.2025
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Assisted in implementation of new learning tools, systems and materials.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Director
CSS And Office
PRETORIA, ZA
09.2025 - Current
Administrative Assistant
Advanced Digital Suppliers
PRETORIA
08.2021 - 11.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Waitress
Peaches Hazelwood
PRETORIA
05.2023 - 04.2024
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Supported needs of 12- person wait staff who attended to specific needs of countless customers daily for the restaurant with social relevancy and intentionality.
Education
High School Diploma -
North American International School
Pretoria, South Africa 08.2023 - 06.2024
Skills
Customer Service
Languages
Spanish
Elementary (A2)
Certification
TEFL Teaching License - 2024
Interests
Reading
Fashion
Nature
Timeline
Director
CSS And Office
09.2025 - Current
Bookseller
Exclusive Books
07.2025 - Current
Assistant Teacher
North American International School
01.2025 - 06.2025
High School Diploma -
North American International School
08.2023 - 06.2024
Waitress
Peaches Hazelwood
05.2023 - 04.2024
Administrative Assistant
Advanced Digital Suppliers
08.2021 - 11.2024