AYSHA HAKINJEE
Sales
Paarl
Summary
Dedicated and motivated professional with a strong work ethic and a commitment to continuous learning and growth. Possessing excellent communication skills and a friendly demeanor, I strive to provide exceptional support and assistance in all endeavors.
Overview
15
15
years of professional experience
Work History
NEW CLIENT PROCESSING
MY DEBT HERO
01.2022
- Successfully managed the processing of new clients enrolled in debt review by call center agents
- Maintained accurate records of all new client information
- Ensured all necessary documentation was collected and verified for each new client
- Collaborated with team members to streamline the new client processing procedures
- Provided excellent customer service to new clients throughout the onboarding process
- Coordinated with relevant departments to ensure seamless integration of new clients into our system
- Liaised with clients to address any concerns or inquiries regarding the onboarding process
SWITCHBOARD OPERATOR
AKPH LENMED LENASIA
01.2018
- Operating the switchboard of the hospital and directing incoming and outgoing calls as well as code blue phone for emergencies
Sales Agent/Quality Assurance Analyst
Ubuntu4u
01.2025 - Current
- Worked as a sales agent and worked my way up to Quality Assurance.
- Ubuntu4u is a company that deals with Debt Review, Debt Mediation, Debt Review Removal, Prescribed Debt and Clearance.
- As a quality assurer i needed to listen to client interactions to ensure that sales agents are correctly representing services and maintaining ethical standards.
- I monitored talk times.
- Made sure sales were correctly done and client gave their details willingly and did give consent to signing up.
- Reason for resigning is because the company is going to close they have started retrenching staff, we werent getting commission anymore as well.
Store Manager
EVOLUTION VAPE
01.2021 - 01.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
VAPE TECHNICIAN/CASHIER
TOBACCO PARADISE
01.2020 - 01.2021
- Assisted around the store, helped customers with their vapes and wicked their coils
- Cashier duty on certain days depending on w
- Increased customer satisfaction with prompt and knowledgeable support for various technical issue.
- Stock Take
- Delivered Stock
- Assisted with their books and cash register, banked huge amounts of money on a daily basis.
SWITCHBOARD OPERATOR
H KHAN LOGISTICS
01.2012 - 01.2017
- Switch board operator
- Keeping track of trucks and drivers filing invoices according to date
RECEPTIONIST
DOMINGO TYRES
01.2010 - 01.2011
- Reception Duty
- Office Duties
Education
Grade 11
SIR JOHN ADAMSON HIGH SCHOOL
04.2001 -
Skills
- Communication
- Fast Learner
- Time Keeping
- Sales
- Friendly, positive attitude
- Computer skills
- Flexible and adaptable
- Active Listening
Personal Information
- Date of Birth: 07/15/92
- Nationality: South African
Timeline
Sales Agent/Quality Assurance Analyst
Ubuntu4u
01.2025 - Current
NEW CLIENT PROCESSING
MY DEBT HERO
01.2022
Store Manager
EVOLUTION VAPE
01.2021 - 01.2022
VAPE TECHNICIAN/CASHIER
TOBACCO PARADISE
01.2020 - 01.2021
SWITCHBOARD OPERATOR
AKPH LENMED LENASIA
01.2018
SWITCHBOARD OPERATOR
H KHAN LOGISTICS
01.2012 - 01.2017
RECEPTIONIST
DOMINGO TYRES
01.2010 - 01.2011
Grade 11
SIR JOHN ADAMSON HIGH SCHOOL
04.2001 -
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