Ayesha Saidi
Clermont
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Scheduling Coordinator
Cartrack
1 2021 - Current
- Technical support to technicians
- Send out job cards to technicians
- Set appointments for clients
- Assist walk-in clients
- Answering client queries via calls/email
- Complete daily reports
- Deal with client complaints and offering quick and effective solutions offering best customer care to database.
- Completed bi-weekly stock count and loading of vehicle information on platforms.
- Managed over 50 customer calls per day.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability
Real Estate Intern Agent
Property.coza
01.2020 - 01.2020
- Performed comparative market analysis to estimate properties' value
- Supported senior agents in closing deals, resulting in more efficient transactions.
- Evaluated potential properties through detailed analysis of financial documents and market trends, ensuring profitable investments.
- Developed marketing materials to attract potential tenants, increasing property visibility.
- Built strong relationships with clients by providing exceptional customer service during their home-buying journey.
- Maintained accurate records of all transactions, keeping clients well-informed throughout processes.
Assistant Store Supervisor
Nikkis The gift shop
01.2017 - 01.2020
- Implemented loss prevention strategies to minimize shrinkage and protect store assets.
- Conducted regular audits of cash registers to ensure accurate financial transactions were recorded throughout the day.
- Provided exceptional customer service through active listening, problem-solving, and positive communication skills.
- Oversaw opening and closing procedures to maintain consistent standards across all shifts.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Successfully drove new product lines to increase annual profits by 40%.
- Implemented loss prevention strategies to minimize shrinkage and protect store assets
Personal Assistant and Event Planner
Business solutions
01.2015 - 01.2016
- Assisted in preparation of presentations and reports, contributing to well-informed decision making.
- Facilitated project completion, coordinated with cross-functional teams to meet deadlines.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Developed tailored event plans to meet client objectives, ensuring seamless execution and positive guest experiences.
- Coordinated with participating vendors during event planning.
Education
Office Assistant -
Boston College
Events management -
ICESA
Matric -
Nizamia Islamic School
Skills
Office Administration
Time management skills
Problem-Solving
Customer service and support
Data Entry
Multitasking
Teamwork and Collaboration
Front-End Skills: HTML, CSS
Microsoft Office
Drivinglicense
Code 10
Personal Information
Nationality: South African
Date of Birth : 12 February 1996
Languages
English
Isizulu
References
- Renata Singh, Cartrack, Branch Operations manager, 0317650800
- Lindisiwe Dlamini , former colleague , Property.coza, 0787924191
Certification
HTML
Timeline
Real Estate Intern Agent
Property.coza
01.2020 - 01.2020
Assistant Store Supervisor
Nikkis The gift shop
01.2017 - 01.2020
Personal Assistant and Event Planner
Business solutions
01.2015 - 01.2016
Scheduling Coordinator
Cartrack
1 2021 - Current
Office Assistant -
Boston College
Events management -
ICESA
Matric -
Nizamia Islamic School
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