Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ayanda Mbali Motloung

Cosmo City Johannesburg

Overview

13
13
years of professional experience
1
1
Certification

Work History

Client Liaison Team Leader

360 Administration and System
Johannesburg, South Africa
05.2015 - Current

Dail Duties:

Internal queries – managing team members

Monitoring incoming and outgoing calls

Escalate issues to 1Life

Refunds queries

Email queries (cancellations, general).

  • Monitored team performance, identifying areas for improvement and implementing corrective actions.
  • Reporting to Underwriter Operational Service Manager.
  • Planned employee workloads and delegated tasks strategically to meet seasonal fluctuations in demand.

Betting Clerk

Supper Bet
Johannesburg, South Africa
03.2013 - 02.2014

Education

Diploma of HR & Project Management for HR - Human Resources

ALISON
ONLINE
2025

Certificate - Human Resources Administration

Learn it on Demand College
Standerton, MP
2010

Certificate of Higher Education - Matric

Bangani High School
Kwazulu Natal
2007

Skills

  • Team player
  • Communication skills
  • Knowledge sharing
  • Adaptive problem solving

Certification

• 2024 - Class of Business 3-Long-Term Insurance | Growth in Motion

  • ONLINE

Timeline

Client Liaison Team Leader

360 Administration and System
05.2015 - Current

Betting Clerk

Supper Bet
03.2013 - 02.2014

Diploma of HR & Project Management for HR - Human Resources

ALISON

Certificate - Human Resources Administration

Learn it on Demand College

Certificate of Higher Education - Matric

Bangani High School
Ayanda Mbali Motloung