Ayanda Linnet Ciliza

Key Responsibilities are:

• Analyze company's financial information (such as cash management٫ expenditures٫ and revenues) making sure that the section's financial operations do not exceed budget limits;
• Review budget suggestions and requests;
• Review completed budgets for compliance with legal regulations;
• Develop suggestions on spending to optimize the resulting budget;
• Compare company's estimated financial results with the actual ones at the end of each reporting period and analyze the differences;
• Make sure the section meet their budget submission deadlines;
• Present periodic budget results to Manager Street Trading.
• Make forecasts about budget needs for future accounting periods.
• Assist employees with Human Resources Related queries and requests, including recruitment, employee relations and disciplinary matters.
• Analyse, monitor and process Street Trader Applications for street trading rights.
• Represent Manager Street Trading an ITSBO at Meeting, including Committee and Councilors meetings

KEY RESPONSIBILITIES:

• Maintain thorough knowledge of the department, as well as an understanding of how that impacts the other role-players of contact;
• Monitor, coordinate, and communicate the strategic objectives of the department;
• Collaborate and communicate successfully with other role-players outside of the department;
• Work with other staff members to develop greater understanding of the department and any issues that arise;
• Develop and foster relationships with community, stakeholders, and other role-players;
• Collect, analyze, and utilize data and feedback to identify opportunities to improve relationship between the department and communities;
• Compile reports about particular incidents, events, or updates about important issues for the department;
• Proactively solve conflicts and address issues that could occur between the department and communities;
• Promptly respond to incidents and other events as necessary.
• Act as positive representation of the Department to the community
• Increased customer satisfaction by resolving service issues.

Key Accountabilities

· Assisting in the undertaking of community registration.

· Assist in community relocation;

· Attending to allocation queries;

· To assist in the co-ordination and undertaking of site/house handover;

· Assist in the undertaking of beneficiary survey

• Developed and maintained courteous and effective working relationships.

DUTIES / RESPONSIBILITIES:

• Answer incoming calls, greeting callers, providing information, transferring calls, or taking messages as necessary.
• Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
• Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
• Relay or route written or verbal messages.
• Place telephone calls or arrange conference calls as instructed.
• Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules.
• Process incoming or outgoing mail, packages, or deliveries.
• Record messages, suggesting rewording for clarity or conciseness.
• Monitor the Directors diary.
• Keep records of calls placed and charges incurred.
• Stamp messages with time and date and file them appropriately.
• Complete staff registers.
• Contact security staff members when necessary, using radio-telephones.
• Perform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes.