Summary
Overview
Work History
Education
Skills
References
Timeline
CustomerServiceRepresentative

AYANDA JEFFERY MBATA

A 319 Makwelo Street,Khayelitsha

Summary

Resourceful manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

10
10
years of post-secondary education
36
36
years of professional experience

Work History

Administrative Clerk

Dept. of Environmental Affairs&Tourism
Cape Town
02.2001 - 11.2021

Data Capturing,Filing,Administration,Subsistence Database, Permit Appl. Processing,Client Queries, Telephone Answering

Operations Manager

Virgin Active
Somerset West, Waterstone village
03.2014 - 03.2020

Managing-Internal & External Communications, Implementing & monitoring brand standards, Supplier Relationships, Relevant budget expense control, Leading front of house portfolio, Driving staff &member initiatives, Managing tenants, MOD portfolio, Quality Facilities & equipment, Health & safety, Auditing.

District Supervisor- Metro East

Workforce - Deloitte (DoE)
Cape Town, Metro East District
09.2013 - 10.2013

Supervise 21 Fieldworkers, Recruitment & training of fieldworkers, Liason with school Principals & educators, Monitoring & evaluation of ANA exams, Daily reporting on progress, Verification of data & Administration.

Store Manager

Kauai Juice co. (Pty) Ltd
Cape Town, Gardens
04.2010 - 01.2012

Managing Store,Staff,Stock & ordering & Finance Handling,Staff Hiring & Training,Report Writing

Store Manager

Rohloff Group (KFC )
Cape Town, Prominade
06.2008 - 01.2010

Store, Staff(-+60) & Stock Management, Stock Ordering, Data Capturing, Product Quality, Procedure Adherence, Hygiene, Safety & Loss Control, Cash Handling, Recruitment & Staff Training

Cabin Crew -Inflight Service

South African Airways
Cape Town
01.2003 - 02.2008

Passenger Safety,Pax Service,Medical Attn.(FAid) Cabin Attendant, Offered friendly and efficient service to all customers, handled challenging situations with ease.

International Luggage Screening Officer

Khulani Fidelity Security Services
Cape Town
01.2002 - 11.2002

Luggage Screening, Safety & Security Control, Threat Identification

Education

High School Diploma -

Kuyasa High School
Qonce
01.1986 - 12.1990

Associate of Science - Human Movement

University Of The Western Cape
Cape Town
02.1992 - 11.1996

No Degree - DOS- Application Specialist Diploma

Shield Computer College
Cape Town
05.1997 - 10.1997

Skills

    National Keypoint Certificate

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References

  • Melanie Ovies: HR Administrator (Virgin Active) Contact no.: 021 9141512/082 8494010 Email: melanie.ovies@virginactive.co.za
  • Ms Rista Du Plooy : Executive lead Deloitte- ANA project manager Contact no.: (012) 482 0110 / 082 8216392 Email: rplooy@deloitte.co.za
  • Ms Jacqui McDowing : Corporate sales manager / Workforce Contact no.: 021 910 9602 / 083 641 0047 Email: jacquim@workforce.co.za
  • Mr VR Yayi : Court Manager-Khayelitsha Contact no.: 021 360 1400/074 330 3791
  • Mr M. Mdledle: Asst. Dir. DEAT C/Town Contact no.: 021 402 3429

Timeline

Operations Manager

Virgin Active
03.2014 - 03.2020

District Supervisor- Metro East

Workforce - Deloitte (DoE)
09.2013 - 10.2013

Store Manager

Kauai Juice co. (Pty) Ltd
04.2010 - 01.2012

Store Manager

Rohloff Group (KFC )
06.2008 - 01.2010

Cabin Crew -Inflight Service

South African Airways
01.2003 - 02.2008

International Luggage Screening Officer

Khulani Fidelity Security Services
01.2002 - 11.2002

Administrative Clerk

Dept. of Environmental Affairs&Tourism
02.2001 - 11.2021

No Degree - DOS- Application Specialist Diploma

Shield Computer College
05.1997 - 10.1997

Associate of Science - Human Movement

University Of The Western Cape
02.1992 - 11.1996

High School Diploma -

Kuyasa High School
01.1986 - 12.1990
AYANDA JEFFERY MBATA