Summary
Overview
Work History
Education
Skills
Cover Letter
Career Overview
Certification
Timeline
Generic
Ayanda Tamia Maphanga

Ayanda Tamia Maphanga

Office Manager & Executive Assisstant
Tembisa

Summary

Highly organised and proactive Executive Assistant and Office Manager with over three years of experience supporting C-level executives and managing day-to-day office operations in a fast-paced corporate environment. Skilled in administrative support, calendar and travel management, stakeholder coordination, HR support, and project logistics. Adept at handling confidential information with professionalism and discretion, while ensuring smooth communication and alignment across teams. Known for strong organisational skills, attention to detail, and the ability to manage multiple priorities efficiently. A reliable team player with a hands-on approach to problem-solving and a commitment to operational excellence.

Overview

7
7
years of professional experience
2
2
Certifications

Work History

Office Manager & Executive Assistant

Nyanza Light Metals
03.2025 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.

Office Administrator & Executive Assistant

Nyanza Light Metals
03.2022 - 02.2025
  • Meeting & greeting Clients- Pleasant, Cheerful & Professional when welcoming guests.
  • Scheduling Meetings - Making sure all the required attendees receive the meeting invite, always confirm meeting a day prior and avoid overbooking.
  • Arranging couriers - Always get the particulars of the recipient right.
  • Answering, forwarding and screening phone calls - Clear, professional and calm toned when answering. Always get the name of the caller, where they calling from & what the call is about before transferring calls to the relevant person if unreachable.
  • Always keep the reception area tidy & presentable.
  • Direct visitors to the appropriate person and office.
  • Receive, sort and distribute daily mail/services.
  • Managed executive travel arrangements, optimizing itineraries for cost-effectiveness and time management.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.

Receptionist

Nyanza Light Metals
09.2021 - 03.2022
  • Keeping updated records of office expense and costs for records - Ensure that you have all the paperwork required.
  • Provide basic and accurate information in-person and via phone/email.
  • Filing, Binding, Photocopying - Open, create & file documents.
  • Order front office, stationary, groceries & basic office supplies - Draft a budget and a weekly/monthly list to ensure you that everything is tallying.
  • Make travel arrangements, accommodation & prepare vouchers as per process guide - Follow the process guide and fill in form to have all the information required.
  • Receive, sort and distribute daily mail/deliveries - Forward to the requested director/department and colleague.
  • Use technology systems - Self led training use of office productivity tools (word, excel, powerpoints etc.) to enhance efficiency & quality of work outputs.
  • Host & entertain company clients - prepare snacks and drinks.
  • Check out everyday for backbrief of the day to anyone.

Sales Assistant

ALDO
01.2020 - 11.2020
  • Responsible for the overall image of the store.
  • Assist in creating a positive working environment.
  • Excellent selling skills.
  • Show commitment to the company as well as the tasks at hand.
  • Action and maintain housekeeping responsibilities.
  • Price all Merchandise accurately.
  • Comply with company policies and procedures.
  • Have access to PC for daily email updates and tasks on hand.
  • Other duties assigned.

Sales Assistant

Karen Millen
11.2018 - 01.2020
  • Be a Team player.
  • Handling of cash and/ or finances.
  • Maintain professional appearance.
  • Display willingness to learn and show initiative.
  • Deal with customers on a daily basis.
  • Assist in achieving the stores planned sales goals through the promotion of customer service, product knowledge, company services and suggestive selling.
  • Admin and bookkeeping to be updated daily.

Education

Higher Certificate - Marketing

University Of South Africa
Gauteng, South Africa
01.2022

Matric - undefined

Sir Pierre Van Ryneveld High School
01.2017

Skills

  • Administrative Support
  • Executive Assistance
  • Confidentiality & Discretion
  • Planning skills
  • Calendar Management
  • Travel Coordination
  • Multitasking

Cover Letter

I am an ambitious, self-made, work alcoholic but down to earth person, God-fearing and passionate yet Resilient, truly an inspiring & influential young lady. With my generosity legacy in hopes of making a difference in people's lives in Dignity awaits in helping people in a wider range. Betterment of Humanity. Professional life gives you exposure, confidence & I believe the fulfillment one gets from one's work is very important for wellbeing. I am a former pageant queen and like to help people to find solutions to their problems & also do a lot of social service at NGO's. Currently a final year student at UNISA studying marketing. My aim in life is to be an inspiring, compatible and enviable life companion in each and every individuality.

Career Overview

  • Sales Assistant, Karen Millen, Sandton, 11/14/18, 01/11/20, Be a Team player., Handling of cash and/or finances., Maintain professional appearance., Display willingness to learn and show initiative., Deal with customers on a daily basis., Assist in achieving the stores planned sales goals through the promotion of customer service, product knowledge, company services and suggestive selling., Admin and bookkeeping to be updated daily.
  • Sales Assistant, ALDO, Mall Of Africa, 01/13/20, 11/20/20, Responsible for the overall image of the store., Assist in creating a positive working environment., Excellent selling skills., Show commitment to the company as well as the tasks at hand., Action and maintain housekeeping responsibilities., Price all Merchandise accurately., Comply with company policies and procedures., Have access to PC for daily email updates and tasks on hand., Other duties assigned.
  • Office Assistant, Nyanza Light Metals, Sandton, 09/01/21, 02/28/22, Meeting & greeting Clients - Pleasant, Cheerful & Professional when welcoming guests., Scheduling Meetings - Making sure all the required attendees receive the meeting invite, always confirm meeting a day prior and avoid overbooking., Arranging couriers - Always get the particulars of the recipient right., Answering, forwarding and screening phone calls - Clear, professional and calm toned when answering. Always get the name of the caller, where they calling from & what the call is about before transferring calls to the relevant person if unreachable., Always keep the reception area tidy & presentable., Direct visitors to the appropriate person and office., Receive, sort and distribute daily mail/services.
  • Office Administrator & Executive Assistant, Nyanza Light Metals, Sandton, 03/01/22, Current, Keeping updated records of office expense and costs for records - Ensure that you have all the paperwork required., Provide basic and accurate information in-person and via phone/email., Filing, Binding, Photocopying - Open, create & file documents., Order front office, stationary, groceries & basic office supplies - Draft a budget and a weekly/monthly list to ensure you that everything is tallying., Make travel arrangements, accommodation & prepare vouchers as per process guide - Follow the process guide and fill in form to have all the information required., Receive, sort and distribute daily mail/deliveries - Forward to the requested director/department and colleague., Use technology systems - Self led training use of office productivity tools (word, excel, powerpoints etc.) to enhance efficiency & quality of work outputs., Host & entertain company clients - prepare snacks and drinks., Check out everyday for backbrief of the day to anyone.

Certification

Junior Management

Timeline

Office Manager & Executive Assistant

Nyanza Light Metals
03.2025 - Current

Junior Management

03-2025

Personal Assistant

08-2024

Office Administrator & Executive Assistant

Nyanza Light Metals
03.2022 - 02.2025

Receptionist

Nyanza Light Metals
09.2021 - 03.2022

Sales Assistant

ALDO
01.2020 - 11.2020

Sales Assistant

Karen Millen
11.2018 - 01.2020

Matric - undefined

Sir Pierre Van Ryneveld High School

Higher Certificate - Marketing

University Of South Africa
Ayanda Tamia MaphangaOffice Manager & Executive Assisstant