Summary
Work History
Education
Skills
Languages
Timeline
Intern

Ayanda Charmaine Njiva

Student
Polokwane

Summary

Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use.

Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.

Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.

Work History

Shop assistant

Pep Home
Vosloorus, Gauteng
11.2025 - 01.2026
  • Handled cash register efficiently, ensuring accurate transactions.
  • Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
  • Guided customers to locate products or alternative items.
  • Delivered personalised customer service with a smile to promote return custom.
  • Updated product labelling and pricing to reflect discounts and offers.

Education

Matric - Grade 12

Tsosoloso Ya Africa Secondary School
Midrand, Gauteng
01.2018 - 11.2022

Diploma in Public Finance - 4th Year

Tshwane University Of Technology
01.2023 -

Skills

Effective communication

Flexible

Excellent communication skills

Good numeracy

Order packing

Retail software proficiency

Packing

Critical-thinking

Computer literacy

Languages

English
Advanced
Isizulu
Fluent
Sepedi
Advanced

Timeline

Shop assistant

Pep Home
11.2025 - 01.2026

Diploma in Public Finance - 4th Year

Tshwane University Of Technology
01.2023 -

Matric - Grade 12

Tsosoloso Ya Africa Secondary School
01.2018 - 11.2022
Ayanda Charmaine NjivaStudent