HIKING
AYANDA MC ALESTER
Administrator
Johannesburg,GP
Summary
Highly organized and dependable candidate skilled in efficiently managing multiple priorities with a positive attitude. Proven track record of meeting team goals through willingly accepting extra responsibilities.
Overview
10
10
years of professional experience
Work History
JUNIOR TECHNICIAN
AZ TRADING
01.2022 - 01.2023
- Checked, repaired and repacked survival equipment to meet specifications.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Liaised with internal departments to optimize productivity and efficiency.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Tested systems, noting issues and completing preventive maintenance.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Assisted clients with understanding complex technological concepts in simple terms, empowering them to make informed decisions.
- Provided exceptional customer service, addressing client concerns efficiently and professionally.
- Used ticketing system to maintain accurate records of completed and pending jobs.
- Conducted routine equipment maintenance, ensuring optimal functionality and longevity.
- Contributed to the successful completion of projects by following detailed instructions from senior technicians.
- Developed strong relationships with clients and vendors by maintaining clear communication channels throughout project timelines.
- Improved customer satisfaction by providing timely and effective technical support.
- Handled multiple tasks simultaneously while maintaining attention to detail, contributing to timely project completions.
ADMINISTRATOR
AZ TRADING
01.2020 - 01.2021
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Improved employee productivity with effective time management strategies for daily tasks.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Collected, arranged, and input information into database system.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
TENDER ADMINISTRATOR
SOPITYO CIVIL & ENGINEERING
01.2017 - 01.2019
- Maintained accurate records of all tender activities, ensuring easy reference and analysis for future bid opportunities.
- Streamlined tender submission process by implementing efficient document management systems.
- Facilitated successful project handovers from bid phase to delivery teams, ensuring seamless transitions with minimal disruptions.
- Managed strict deadlines for multiple projects, maintaining a high level of quality and attention to detail.
- Increased company visibility within the industry by proactively seeking out new business opportunities through tender portals.
- Accelerated response times to tender queries by establishing an internal database of frequently asked questions and answers.
- Collaborated with cross-functional teams to ensure accurate and comprehensive tender submissions.
- Ensured compliance with all relevant industry regulations, minimizing risk and potential liability for the organization.
CLAIMS CLERK
ABSA INSURANCE
03.2005 - 05.2009
- Conducted thorough research on each claim case, gathering relevant data from various sources to support decision-making processes accurately.
- Ensured compliance with company policies and industry regulations through diligent attention to detail in claims processing.
- Maintained organized claim files, ensuring easy access to information for future reference or audits.
- Improved claims processing efficiency by streamlining workflows and implementing new organizational methods.
- Assisted customers in understanding the claims process, providing clear explanations of procedures and requirements.
- Enhanced customer satisfaction with timely and accurate claims processing, resolving discrepancies quickly.
- Streamlined communication between departments, fostering a collaborative environment that improved overall team productivity.
- Participated in staff training sessions to continually improve knowledge of industry best practices and company-specific processes.
- Contributed to creating a positive work environment by actively participating in team meetings, sharing insights, and offering suggestions for improvement.
- Reduced claim errors by carefully reviewing documentation and verifying information before submission.
Education
No Degree - MATRIC
MALISO SENIOR SECONDARY SCHOOL
CAPE TOWN 04.2001 -
Skills
Welcoming Attitude
Interests
WALKING
HIKING
LANGAUGES : ENGLISH, XHOSA, ZULU
PROJECTS : CONSTRUCTION WORK ( LOW COST HOUSES)
LOVE INTERACTING WITH DIFFERENT CULTURES, GOING TO CHURCH AND READING THE BIBLE
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Resolved product issue through consumer testing.
Work Preference
Work Location
On-SiteRemoteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionHealthcare benefitsPersonal development programsTeam Building / Company RetreatsPaid sick leaveQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
MICROSOFT
Languages
English
Intermediate (B1)
Xhosa
Intermediate (B1)
Timeline
JUNIOR TECHNICIAN
AZ TRADING
01.2022 - 01.2023
ADMINISTRATOR
AZ TRADING
01.2020 - 01.2021
TENDER ADMINISTRATOR
SOPITYO CIVIL & ENGINEERING
01.2017 - 01.2019
CLAIMS CLERK
ABSA INSURANCE
03.2005 - 05.2009
No Degree - MATRIC
MALISO SENIOR SECONDARY SCHOOL
04.2001 -
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