Ayanda Khumalo
Johannesburg
Summary
Outgoing Administrator skilled in effective communication and team collaboration. Fun-loving individual bringing quality skills focused on engaging clients, promoting loyalty and maximizing business returns. Hard working employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every client a positive and memorable experience. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Event Assistant
Singulum Data
Johannesburg
06.2023 - 07.2023
- Organized event materials such as signage, decorations, catering supplies, and audio-visual equipment.
- Assisted in the planning and execution of events, including scheduling vendors and venues.
- Monitored event progress to identify potential risks or issues that could arise.
- Assisted in the development of promotional materials for events including accreditation and digital content.
- Created detailed timelines and checklists to ensure smooth operation of events.
- Communicated effectively with vendors regarding needs for specific services related to the event.
- Worked closely with other departments to ensure seamless integration of activities between different areas of responsibility.
- Oversaw setup, breakdown operations at each location prior to, after the conclusion of an event.
- Collaborated with colleagues on developing innovative ideas for enhancing guest experience at future events.
- Sought guidance from team members to resolve issues and identify appropriate issues for escalation.
Administrative Coordinator
Arts Connect Africa
Johannesburg
08.2022 - 06.2023
- Developed tracking systems for departmental projects and initiatives.
- Compiled data from multiple sources into spreadsheets or databases for analysis.
- Responded to customer inquiries via phone or email in a professional manner.
- Proofread correspondence before sending out on behalf of the executive team.
- Ensured compliance with all applicable laws regarding employment practices.
- Provided assistance during special projects or events as needed.
- Gathered, entered and updated data to maintain departmental records and databases.
- Scheduled and coordinated meetings, appointments for members.
- Prepared agendas and took notes at meetings to archive proceedings.
- Coordinated with members, combining group efforts to achieve goals.
- Assisted with special projects as assigned by management team members.
- Provided secretarial and office management support while building cooperative working relationships.
- Scheduled appointments, meetings and events for management staff.
Assistant Project Coordinator
IKS Consulting
Johannesburg
11.2020 - 06.2022
- Provided administrative support to project managers and other team members.
- Coordinated with stakeholders to ensure timely completion of tasks and objectives.
- Conducted research on potential vendors and developed recommendations for selection.
- Prepared detailed cost estimates for proposed projects based on scope of work provided by management.
- Compiled data from multiple sources into comprehensive documents for review by senior staff.
- Scheduled meetings between internal teams and external partners as necessary.
- Maintained a database of project-related documents including plans, timelines, budgets.
- Provided technical assistance to staff in using software applications related to project management.
- Resolved conflicts within the team regarding resources or deadlines.
- Managed communications between stakeholders involved in various projects.
- Participated in weekly status updates with senior leadership regarding progress on active projects.
- Identified opportunities for process improvement in order to streamline workflow processes.
- Collaborated with cross-functional teams on special projects as assigned by senior management.
- Allocated resources and materials to respective departments to accommodate needs.
Artist Manager and Tour Manager
Magnolia Preformance
Johannesburg
03.2011 - 02.2021
- Coordinated tour dates and venues with artist, managers, agents and promoters.
- Developed and maintained relationships with music industry professionals.
- Organized promotional events such as photo shoots, interviews, live performances.
- Created press kits for the artist including bios, photos, reviews and media coverage.
- Negotiated contracts with labels, booking agencies, management companies and other vendors on behalf of the artist.
- Managed budgeting for recording projects and promotion campaigns.
- Maintained a database of contacts in all areas related to the music business.
- Assisted in developing creative strategies for album launches and single releases.
- Arranged travel accommodations including flights, hotels and ground transportation.
- Attended events and performances in off-hours to support artists and build industry rapport.
- Drafted artist bios and media communications to support marketing and promotion.
- Collaborated with publicists, media and marketing personnel to schedule and facilitate interviews and appearances.
- Managed and adjusted artist calendars and sent reminders for events.
- Oversaw financial documentation for artist engagements and reconciled invoices with accounting department.
- Cultivated frequent and consistent communication with artists to promote schedule alignment.
- Executed administrative details to meet artist needs for auditions, wardrobe fittings and scheduled appearances.
- Liaised with production companies and industry service providers to build rapport or verify contract details.
- Served as primary contact for contracts, emerging opportunities and legal matters.
- Compiled notes and research in preparation for scheduled engagements.
- Negotiated contract terms to maintain favorable working conditions and compensation for clients.
- Kept paper and digital records of bookings, reservations and client needs.
- Established career goals and success strategies with clients.
- Used strong negotiation skills to obtain top-notch bookings.
- Handled management tasks involved with client schedules.
- Resolved issues between talent and directors to maintain strong, professional relationships.
- Collected commissions or other payments according to contract specifications.
- Developed and maintained a tour budget to ensure cost-effectiveness.
- Organized and coordinated travel arrangements for group tours, including flights, hotels, and ground transportation.
- Managed tour itineraries to ensure timely arrival at each destination.
- Ensured all necessary documents were in order prior to departure dates.
- Conducted pre-tour meetings with clients to discuss expectations and plans.
- Inspected accommodations before client check-in to guarantee quality standards were met.
- Maintained contact with vendors regarding payment schedules and services rendered.
- Served as a point of contact between customers and other personnel involved in the tour operation.
- Assessed potential risks associated with destinations included in planned tours.
- Handled tour budgets, costs and allotted finances and tracked merchandise and product sales.
- Represented client and supervised events with decisive leadership and quality execution.
- Troubleshot and resolved execution issues, technical problems and vendor conflicts.
Headline Talent Manager for AFCON Ceremonies
(Africa Cup of nations)
Johannesburg
01.2013 - 03.2013
- Schedule and coordinate Headline talent
- Developed and maintained relationships with talent, producers, directors, and other industry professionals.
- Managed Headline Talent calendars including interviews, production meetings, costume fittings, recording sessions, rehearsals and travel arrangements.
Education
High School Diploma -
National School of The Arts
Johannesburg01-2003
Bachelor of Arts - Corporate Communications
Varsity College
JohannesburgNational Diploma - Administrative Management
University of Johannesburg
Skills
- Project Management
- MS Suite
- Communication
- Negotiation
- Interpersonal Skills
- Written Communication
- Attention to Detail
- Reliability
- Team Collaboration
- Strong Organization
- Guest relations expertise
- Event planning knowledge
- Creativity and Innovation
- Operations Support
- Meeting Scheduling
- Telephone Etiquette
- Scheduling expertise
- Administrative Support
- Team Support
- Strong leadership
- Logistics Coordination
- Contract Review
- Effective problem solving
- Travel Arrangements
- Effective Communication
- Relationship Building
- Organizational Skills
Accomplishments
7 Distinctions in first year of studies, Full Colours
Own Transport
Yes
Educational Background
Varsity College- current, Bachelor of Arts, Corporate Communications- Persuasive communication, Media studies, Intercultural communication, Interpersonal communication, Business Management, Communication Science, Research
Mercantile of Johannesburg (2006-2008), ND Management- Administrative Management, Accounting, Economics, Management, Mercantile Law, Marketing, Business Management
Peninsula University of Technology (2005), ND Management- Management, Accounting, English, Administrative Management, Personnel Management, Computer skills
National School of the Arts, (2003), English, Zulu, History, Maths, Drama 1, Drama 2,
Personal Information
- Nationality: South African
- Driving License: Code B
References
Mr. Thabo Nonkenge, Director, Singulum Data, 061 519 9735
Mr. Sphephelo Mbhele, Project Leader, Arts Connect Africa, 072 058 6675
Certification
- The Deal Diva - February 2011
Languages
isiZulu
First Language
English
Advanced (C1)
C1
Timeline
Event Assistant
Singulum Data
06.2023 - 07.2023
Administrative Coordinator
Arts Connect Africa
08.2022 - 06.2023
Assistant Project Coordinator
IKS Consulting
11.2020 - 06.2022
Headline Talent Manager for AFCON Ceremonies
(Africa Cup of nations)
01.2013 - 03.2013
Artist Manager and Tour Manager
Magnolia Preformance
03.2011 - 02.2021
High School Diploma -
National School of The Arts
Bachelor of Arts - Corporate Communications
Varsity College
National Diploma - Administrative Management
University of Johannesburg
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