AYANDA DLAMINI
SALES LADY
Witbank
Summary
Adept at enhancing customer satisfaction and streamlining inventory at Phenominal Boutique, I leveraged strong customer service and inventory stocking skills to significantly improve operational efficiency. My proactive approach in fast-paced environments, from 4Way Motor Spares to Express Takeaway, consistently ensured high-quality outcomes, demonstrating my ability to meet and exceed employer expectations.
Overview
7
7
years of professional experience
Work History
GENERAL WORKER SPARE PARTS
4WAY MOTOR SPARES
Witbank, South Africa
07.2021 - 08.2024
- Worked fast to complete tasks and meet daily deadlines.
- Maintained work areas by cleaning and straightening for maximum.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Stock capturing and updating stock on system.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
Sales Assistant
PHENOMINAL BOUTIQUE
Witbank, South Africa
02.2020 - 03.2021
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Assisted customers with prompt and polite support in-person and via telephone.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Processed transactions accurately while maintaining a high level of customer service.
Cook's Assistant
EXPRESS TAKEAWAY
Witbank, South Africa
01.2018 - 02.2020
- Followed recipes closely for consistent taste, quality and presentation.
- Portioned meals according to recipe specifications, limiting kitchen waste.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Worked with chef to prepare daily food specials and other supplies.
- Prepped ingredients using blenders, mixers and slicers to achieve recipe requirements.
- Monitored food quality and temperature for safe consumption.
Education
Bachelor of Arts - Accounting And Computer Science
LIMKOKWIN UNIVERSITY OFTECHNOLOGY
ESWATINI 04.2001 -
Skills
Customer Service
Cleaning
Work Site Maintenance
Inventory Stocking
Production Support
Site clearing
Equipment Maintenance
Customer Relations
Materials Loading
Restocking skills
Truck unloading
Production support
Languages
English
ZULU
Bilingual or Proficient (C2)
Timeline
GENERAL WORKER SPARE PARTS
4WAY MOTOR SPARES
07.2021 - 08.2024
Sales Assistant
PHENOMINAL BOUTIQUE
02.2020 - 03.2021
Cook's Assistant
EXPRESS TAKEAWAY
01.2018 - 02.2020
Bachelor of Arts - Accounting And Computer Science
LIMKOKWIN UNIVERSITY OFTECHNOLOGY
04.2001 -