AYANDA DLAMINI
SALES LADY
Witbank
Summary
Adept at enhancing customer satisfaction and streamlining inventory at Phenominal Boutique, I leveraged strong customer service and inventory stocking skills to significantly improve operational efficiency. My proactive approach in fast-paced environments, from 4Way Motor Spares to Express Takeaway, consistently ensured high-quality outcomes, demonstrating my ability to meet and exceed employer expectations.
Overview
7
7
years of professional experience
Work History
GENERAL WORKER SPARE PARTS
4WAY MOTOR SPARES
Witbank, South Africa
07.2021 - 08.2024
- Worked fast to complete tasks and meet daily deadlines.
- Maintained work areas by cleaning and straightening for maximum.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Stock capturing and updating stock on system.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
Sales Assistant
PHENOMINAL BOUTIQUE
Witbank, South Africa
02.2020 - 03.2021
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Assisted customers with prompt and polite support in-person and via telephone.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Processed transactions accurately while maintaining a high level of customer service.
Cook's Assistant
EXPRESS TAKEAWAY
Witbank, South Africa
01.2018 - 02.2020
- Followed recipes closely for consistent taste, quality and presentation.
- Portioned meals according to recipe specifications, limiting kitchen waste.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Worked with chef to prepare daily food specials and other supplies.
- Prepped ingredients using blenders, mixers and slicers to achieve recipe requirements.
- Monitored food quality and temperature for safe consumption.
Education
Bachelor of Arts - Accounting And Computer Science
LIMKOKWIN UNIVERSITY OFTECHNOLOGY
ESWATINI 04.2001 -
Skills
Customer Service
Languages
English
ZULU
Bilingual or Proficient (C2)
Timeline
GENERAL WORKER SPARE PARTS
4WAY MOTOR SPARES
07.2021 - 08.2024
Sales Assistant
PHENOMINAL BOUTIQUE
02.2020 - 03.2021
Cook's Assistant
EXPRESS TAKEAWAY
01.2018 - 02.2020
Bachelor of Arts - Accounting And Computer Science
LIMKOKWIN UNIVERSITY OFTECHNOLOGY
04.2001 -
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