Ayakha Lihle Makubalo

Ayakha Lihle Makubalo , is an ambitious and customer-focused professional with experience in customer support, sales, compliance, and strategic leadership. Over my years of work experience, I have proven my ability to provide impressive client service, manage documentation, and streamline operational processes. Having pursued a degree in BA Psychology, I am able to leverage my academic knowledge and absorb practical skills. As an accomplished business owner I carry a strong background in problem-solving, building client relationships, implementing effective business strategies, and fulfilling onboarding roles which stems from the leadership roles I have held and the tasks I have conducted. I have grown my skill set to thrive at multitasking and completing tasks in high-pressure environments. My strengths include CRM and Microsoft proficiency. Impeccable client support skills that are filled with a positive attitude. Consistent time management in all aspects. The ability to organise, provide virtual support and problem solve autonomously and independently based of my training. I am known for my strong communication skills, organizational abilities, and keen attention to detail. I am a collaborative team player focused on achieving results and adapting to changing needs seamlessly. Lastly I am proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations and applying a positive work attitude to all tasks at hand.

• Co-Founder and Board Member, Period Empowerment Network (NPO)
• Upcoming Entrepreneur Award Nominee, Student Entrepreneurs Indaba, Nelson Mandela University
• High Achiever, Cyber Security Course, CISCO
• Gold Award, World Scholars Adjudication Course (Debating)
• Small Business Owner& Founder, Auram Beauty Bar