Ayabonga Mena
Gqeberha
Summary
Customer-focused professional skilled in relationship management and market analysis. Delivers exceptional service by responding to customer queries and feedback, fostering brand loyalty. Utilizes consumer data to optimise marketing campaigns and improve product offerings.
Overview
1
1
Language
13
13
years of professional experience
Work History
Area Marketer
Vector logistics
Cape Town, South Africa
01.2025 - 11.2025
- Enhanced target market reach through tactical social media advertising.
- Created customer awareness of goods, services and special promotions with creative advertising strategies.
- Collated consumer data for product preference analysis and campaign optimisation.
- Ensure stores are compliant with promotions and merchandising standards.
- Manage promotional assets and equipment.
Field Marketer
RCL Foods
Cape Town, South Africa
03.2019 - 05.2024
- Stock ordering
- Responsible for the returns of damages.
- Communicate short-dated stock to reduce loss.
- Responded to customer queries and feedback during events, providing exceptional service and enhancing brand loyalty.
- Collaborated with sales and marketing departments to align field marketing initiatives with overall business goals.
Mechandiser
Tiger Brands Field Sales
Gqeberha, South Africa
01.2013 - 03.2018
- Prepared detailed reports on sales performance, stock levels, and forecasting for management.
- Performed product quality checks for anomalies to meet customer expectations and comply with regulations.
- Monitored competitors' products, prices and sales to identify and take advantage of any marketing gaps.
- Maintain clean shifts
Education
Matric
Sophakama High School
GqeberhaComputer Literacy
Silulo Ulutho Technologies
Cape Town, WCHuman Resource
falsebay college
Cape Town, WCSkills
- Social media advertising
- Customer relationship management
- Campaign optimization
- Market analysis
- Adaptive skills and Work Ethic
Languages
English
Advanced
C1
Timeline
Area Marketer
Vector logistics
01.2025 - 11.2025
Field Marketer
RCL Foods
03.2019 - 05.2024
Mechandiser
Tiger Brands Field Sales
01.2013 - 03.2018
Matric
Sophakama High School
Computer Literacy
Silulo Ulutho Technologies
Human Resource
falsebay college