Aviwe Majiba
Vistar
11 Thembani Road Gugulethu Cape Town
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Thorough team contributor with strong organizational capabilities. Experienced in handling projects while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
8
8
years of professional experience
9
9
Certifications
Work History
Cybersecurity Student
ABSA/ MAHARISHI INVINCIBILITY INSTITUTE
09.2021 - 08.2024
- Developed customized intrusion detection rules for monitoring suspicious activities.
- Raising awareness of phishing attacks, and other common threats.
- Conducted penetration testing on web applications.
- Uncovering critical security flaws and recommending appropriate countermeasures.
- Maintained up-to-date knowledge of emerging cybersecurity trends and technologies by attending industry conferences and workshops.
- Sharing knowledge and experience to build a stronger, more competent team.
- Strengthened cybersecurity awareness among employees by leading engaging training sessions, fostering culture of security mindfulness.
Forecourt Attendant/Customer Service Cashier
BP Oakvlei
11.2018 - 07.2021
- Assisted customers with refueling, ensuring a smooth and positive experience for all patrons.
- Increased sales revenue through suggestive selling techniques while assisting customers in making informed purchasing decisions.
- Addressed customer complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Enhanced safety standards by conducting regular inspections of fuel dispensing equipment and reporting any issues promptly.
- Facilitated the smooth flow of traffic in and out of the forecourt area by directing drivers to available pumps or assisting with parking as needed.
- Trained new employees on proper fuel handling procedures and safety guidelines, ensuring consistency in service delivery.
- Responded to customer inquiries regarding fuel types, pricing, and payment options with accurate information.
- Maintained up-to-date knowledge of industry best practices through ongoing training sessions provided by company management or external sources when applicable.
- Promoted current promotions or special offers available to customers during their visit to drive additional sales opportunities.
- Watched customers at pumps to help prevent drive-offs, unsafe misuse of gasoline containers and pumping of multiple cars within same transaction.
- Facilitated sales of services and goods.
- Reported any damage or maintenance issues to manager.
Customer Service Cashier
The Crazy Store
06.2016 - 07.2018
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Counted money in drawers at beginning and end of each shift.
- Met customer service goals and exceeded customer expectations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered product questions using knowledge of sales and store promotions.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Education
High School Diploma -
Umtata International School
Mtata 04.2001 -
InfoTech NQF6 - Cybersecurity/ IT
Maharishi Invincible Outsourcing
Cape Town, South Africa 04.2001 -
Skills
Penetration Testing
Network Security
Application security
Data Encryption
Vulnerability Assessment
End-User Training
Working with virtual machines
Networking
Problem-Solving
Adaptability and Flexibility
Self Motivation
Multitasking
Time Management
Certification
CompTIA A+
Timeline
Cybersecurity Student
ABSA/ MAHARISHI INVINCIBILITY INSTITUTE
09.2021 - 08.2024
Forecourt Attendant/Customer Service Cashier
BP Oakvlei
11.2018 - 07.2021
Customer Service Cashier
The Crazy Store
06.2016 - 07.2018
High School Diploma -
Umtata International School
04.2001 -
InfoTech NQF6 - Cybersecurity/ IT
Maharishi Invincible Outsourcing
04.2001 -
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