Avile Mangaliso
Ubuntu Institute
Free State
1
Certification
2024
years of professional experience
Results-driven sales representative with expertise in customer relationship management and team collaboration. Proven ability to identify sales opportunities and enhance client satisfaction through effective communication and problem-solving.
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Work History
Crew Member
- Prepared and assembled food items according to company standards.
- Maintained cleanliness and organization of workstations throughout shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated kitchen equipment safely and efficiently to support food preparation.
Sales Representatives
2 Years 8 Months- Developed strong customer relationships to enhance client retention and satisfaction.
- Conducted product demonstrations to educate clients on features and benefits.
- Collaborated with team members to strategize sales approaches for diverse customer needs.
- Managed customer inquiries, ensuring timely resolution and high service standards.
- Utilized CRM software to track sales activities and maintain accurate records.
- Analyzed market trends to identify opportunities for new product offerings.
- Assisted in training new sales staff on best practices and company policies.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
Matric Certificate
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Cash handling
Clear communication
Problem-solving
Cleaning
Attention to detail
Customer engagement
Taking orders
Cleaning and sanitizing
Safe food handling
Verbal and written communication
Drive-thru operations
Food preparation
Heavy lifting
Learning agility
Store opening and closing
Menu memorization
Cooking
Certification
Crew of the month certificate
Timeline
Sales Representatives
Ubuntu Institute
01.2021 - 09.2023Read More
Crew Member
Vanderbiltjlpark Burger King
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Iketsetseng Secondary School
Matric Certificate
Read More