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Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manager Speciality
Northwest Dept.of Health-Brits District Hospital
BRITS
09.2022 - Current
- Coordinated patient care in consultation with multidisciplinary team of health professionals.
- Collaborated with healthcare professionals across departments to design and implement interdepartmental initiatives for service improvement.
- Resolved conflicts among staff, maintaining a harmonious working environment conducive to effective patient care.
- Coordinated patient admissions, discharges, and transfers to optimise workflow and bed availability.
- Participated in recruitment and selection of nursing staff, building a skilled and motivated team.
- Implemented strategies to reduce waiting times and improve access to nursing care for patients.
- Developed and delivered training sessions for nursing staff on current healthcare practices and policies.
- Coordinated with external healthcare providers to arrange specialised care for patients as needed.
- Led quality improvement initiatives, resulting in improved patient outcomes and service efficiency.
- Supervised nursing staff, providing guidance and support to enhance patient care quality.
- Conducted performance evaluations for nursing staff, identifying areas for professional development.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients.
- Addressed patient and family concerns with empathy and professionalism, enhancing satisfaction levels.
- Analysed patient care metrics to identify trends and areas for improvement in nursing practices.
- Facilitated team meetings to discuss patient care challenges and brainstorm effective solutions.
Operational Manager-Maternity
Mpumalanga Dept Of Health-Evander Hospital
SECUNDA
03.2016 - 08.2022
- Monitored staff performance and developed improvement plans.
- Motivated operational teams to consistently meet productivity and performance KPIs for continual company growth.
- Maintained up-to-date working knowledge of current legislation, continuing operational compliance.
- Prepared statements detailing operational detail and key performance indicators.
- Reviewed and revised operational policies, aligning procedures with best practices and regulatory requirements.
- Coordinated strategic plans for administrative services management and optimisation to best use available resources
- Optimised resource allocation, ensuring quality patient care
Education
Post Graduate Diploma in Public Health
University of South Africa
Pretoria, GP2019
Skills
- Patient care coordination
- Quality improvement
- Conflict resolution
- Performance evaluation
- Staff training development
- Patient satisfaction enhancement
- Team building
- Healthcare compliance
- Clinical nurse management
- Quality improvement initiatives
- Staff supervision
- Decision making
- Team Leadership
- Nursing staff leadership
Certification
- Level [Number] [Area of certification]
- Chartered [Area of certification]
- [Type] Licence
- [Area of study] certified
Hobbies and interests
- Listening to Gospel music
- Aerobics
- Reading
Timeline
Assistant Nurse Manager Speciality
Northwest Dept.of Health-Brits District Hospital
09.2022 - Current
Operational Manager-Maternity
Mpumalanga Dept Of Health-Evander Hospital
03.2016 - 08.2022
Post Graduate Diploma in Public Health
University of South Africa