AVHANKHUMELI POLLA MAKHUVHA
Johannesburg
Summary
TECHNOLOGY ENTHUSIAST have been trained as a networking professional. Customer service driven and gained valuable experience in customer facing role over the past 10 years. This has given the ability to provide superior customer service when faced with customer queries and challenge Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Sales Consultant
BUILDER EXPRESS
Johannesburg
09.2013 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase for over 10 years
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Responded to telephone and in-person requests for information
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase
Education
Some College (No Degree) - Information Technology
IT ESSENTIALS CENTRAL JOHANNESBURG COLLEGE
Johannesburg 07.2010 - 05.2012
Some College (No Degree) -
NNGWENI Secondary School
MAKHADO SOUTH AFRICA 01.2008 - 12.2009
Skills
Network Troubleshooting
ERP : SAP , CKS
Cisco Technologies
Network Security
Microsoft Excel
Customer support
Direct Selling
Client Support
Support Desk
Time Management
Idnumber
9101190870086
References
AVAILABLE ON REQUEST
Timeline
Sales Consultant
BUILDER EXPRESS
09.2013 - Current
Some College (No Degree) - Information Technology
IT ESSENTIALS CENTRAL JOHANNESBURG COLLEGE
07.2010 - 05.2012
Some College (No Degree) -
NNGWENI Secondary School
01.2008 - 12.2009
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