Avene Jongile
Johannesburg,GP
Summary
I am a UCT Bachelor of Arts graduate. I have majored in Politics and Governance, and Gender Studies. I am currently studying at IIE MSA completing a Postgraduate diploma in Corporate Governance .I am a young adaptable , and dynamic woman who is continuously wanting to learn. I excel in environments that require me to think critically and at an advanced level. I also work well in groups as I feel it sparks creativity , intuition ad and passion to solve the task to efficiently and in the best ability
Overview
1
1
year of professional experience
Work History
Restaurant Manager
Joes Place
08.2021 - 02.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Receptionist
Dr Sunshine Medical Aesthetics Wellness Spa
01.2021 - 02.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Postgraduate Diploma - Corporate Governace
IIE MSA
Johannesburg, South Africa12.2024
Bachelor of Arts - Politics And Governance , Gender Studies
University of Cape Town
Cape Town, South Africa12.2023
Skills
- Staff Management
- Operations Management
- Customer Engagement
- Recruitment
- Schedule Coordination
- Shift Management
- Staff Scheduling
- Supervisory skills
- Complaint resolution
- Adaptable
- Customer loyalty
- Customer-Oriented
- Conflict resolution techniques
Timeline
Restaurant Manager
Joes Place
08.2021 - 02.2022
Receptionist
Dr Sunshine Medical Aesthetics Wellness Spa
01.2021 - 02.2021
Postgraduate Diploma - Corporate Governace
IIE MSA
Bachelor of Arts - Politics And Governance , Gender Studies
University of Cape Town
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