Avela Phamela Makhasi
Public Management
Durban
Summary
Personable and organized individual with keen eye for detail and positive, upbeat attitude. Possesses strong communication skills and solid understanding of office software, including proficiency in Microsoft Office Suite. Capable of enhancing team efficiency through effective coordination and administrative support.
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through two years of performance. Skilled at drafting reports and managing mail and updating tracking spreadsheets.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Administrative Assistant
Thekwini TVET College ( Melbourne Campus)
04.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for any audit/ verification.
- Supported executive staff through scheduling meetings, and preparing crucial documents.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for the on campus human resources personnel.
Education
N4 , N5 AND N6 - Public Management
Thekwini TVET College
Durban, South Africa 04.2001 -
Rietvlei Senior Secondary School
Umzimkulu, South Africa12-2017
Skills
- Teamwork and Collaboration
- Problem-solving
- Excellent Communication
- Multitasking
- Attention to Detail
- MS Office
- Analytical and Critical Thinking
- Data Entry
- Project Management
- Team Management
- MS Word
- Computer proficiency
Accomplishments
learners license code 10
Timeline
Administrative Assistant
Thekwini TVET College ( Melbourne Campus)
04.2023 - Current
N4 , N5 AND N6 - Public Management
Thekwini TVET College
04.2001 -
Rietvlei Senior Secondary School
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