Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Aurlin Mbaya

Johannesburg

Summary

Dynamic sales professional with proven success at Blades And Triggers, excelling in relationship building and sales expertise. Consistently exceeded sales targets through effective communication and upselling strategies, enhancing customer satisfaction. Skilled in cash handling and team leadership, fostering a collaborative environment that drives results and cultivates loyalty. Fast learner with experience in handling machinery, finding faults and working under pressure. Always willing to learn, punctual and always give ming a 100%

Overview

4
4
years of professional experience

Work History

Sales Assistant/ 2nd in Charge

Blades And Triggers Sandton City Mall
01.2025 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Met and exceeded sales targets consistently, contributing to overall team success
  • Trained new sales team members, improving overall team productivity and efficiency.

Intern- Functional Safety Technician

ProDevelopment Group
05.2024 - 12.2024
  • Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
  • Troubleshot and resolved equipment failures to reduce operational disruption.
  • Monitored and tested equipment performance to diagnose and resolve problems.
  • Assembled, tested and maintained components and systems for high-performing electronics.
  • Revamped systems and upgraded wiring, PLCs and drives to handle changing needs.

Sales Assistant

Blades and Triggers The Glen Mall
03.2023 - 05.2024
  • Cultivated strong relationships with clients, fostering loyalty through personalized assistance and follow-up communication.
  • Conducted product demonstrations, effectively showcasing features and benefits to potential buyers.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Recommended complementary purchases to customers, increasing revenue.

Floor Supervisor

Value Co. The Glen Mall
01.2021 - 02.2023
  • Held team meetings to gain feedback, provide updates and set policies.
  • Delegated tasks to employees to enhance productivity and workflow.
  • Upheld proper visual merchandising standards on retail floor and windows.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.
  • Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.

Education

Diploma - Electronic Engineering

Central Johannesburg College (CJC)
Johannesburg
02.2022

High School Diploma -

Athlone Boys High School
Johannesburg
2016

Skills

  • Goal oriented
  • Relationship building
  • Stock management
  • Sales expertise
  • Product merchandising
  • Upselling strategies
  • Customer service
  • Strong communication and interpersonal skills
  • Reliable and responsible
  • Creative thinking
  • Decision-making
  • Organization
  • Product knowledge
  • Safety and cleanliness standards
  • Multitasking
  • Team leadership
  • POS software
  • Computer proficiency and Microsoft office
  • Basic mathematics
  • Active listening
  • Problem-solving
  • Conflict resolution

Accomplishments

    High School Class Captain: Grade 9 and Grade 11

    Football (soccer) captain: Grade 9, 10, 11

Languages

French
Bilingual or Proficient (C2)

Timeline

Sales Assistant/ 2nd in Charge

Blades And Triggers Sandton City Mall
01.2025 - Current

Intern- Functional Safety Technician

ProDevelopment Group
05.2024 - 12.2024

Sales Assistant

Blades and Triggers The Glen Mall
03.2023 - 05.2024

Floor Supervisor

Value Co. The Glen Mall
01.2021 - 02.2023

Diploma - Electronic Engineering

Central Johannesburg College (CJC)

High School Diploma -

Athlone Boys High School

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Aurlin Mbaya