Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
34
34
years of professional experience
Work History
Content Strategist, Creative Writer, Ghostwriter
Readywriterspen LLC
02.2018 - Current
Managed freelance contributors, ensuring timely delivery of high-quality articles that adhered to brand guidelines.
Developed editorial calendars to plan, schedule, and track all aspects of the company''s online presence effectively.
Closely monitored industry trends and competitor activity, adapting strategies as necessary to remain competitive in the digital landscape.
Provided guidance on best practices for writing compelling headlines, meta descriptions, and calls-to-action that drove conversions.
Insurance Underwriter
Trident Insurance Company Ltd
02.2000 - 08.2008
Reviewed policy documents before issuance, ensuring accuracy and conformance to approved standards.
Reduced claim losses by applying expert knowledge in identifying potential risks and setting appropriate premiums.
Enhanced customer satisfaction through timely communication and effective negotiation of policy terms.
Maintained compliance with industry regulations and company guidelines during all underwriting activities.
Collaborated with agents to develop customized insurance packages, meeting specific client needs.
Mentored junior underwriters, fostering a positive team environment focused on achieving business objectives.
Improved risk assessment processes, ensuring thorough evaluation of potential policyholders.
Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
Insurance Underwriter
General Accident Insurance Co. Ltd
08.1995 - 03.2000
Successfully managed a diverse portfolio of clients across multiple industries while maintaining excellent loss ratios over time.
Provided expert guidance to sales teams regarding proper risk selection criteria for new business opportunities.
Collaborated cross-functionally with claims adjusters, actuaries, and legal teams to develop comprehensive risk management solutions.
Enhanced customer trust by ensuring transparent and fair underwriting practices.
Filing Clerk/Underwriting Trainee
Phoenix Assurance Co. Ltd
04.1991 - 02.1995
Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
Maintained a well-functioning filing system, conducting periodic audits to identify areas for improvement or discrepancies that required resolution.
Supported team members, providing necessary documents and files for efficient decision-making processes.
Improved file retrieval efficiency by maintaining an organized and up-to-date filing system.
Sorted and classified documents into appropriate filing systems for increased traceability.
Gained valuable industry insights, participating in professional development courses and staying current on market trends.
Education
Bachelor of Arts - Political Science
University of Nairobi
Nairobi Kenya
Bachelor of Arts - Media Culture And Communication
Nelson Mandela University
Port Elizabeth, South Africa
04-2028
Skills
Creative writing
Editing and proofreading
Keyword research
Teamwork and collaboration
Attention to detail
Problem-solving abilities
Researching
Timeline
Content Strategist, Creative Writer, Ghostwriter
Readywriterspen LLC
02.2018 - Current
Insurance Underwriter
Trident Insurance Company Ltd
02.2000 - 08.2008
Insurance Underwriter
General Accident Insurance Co. Ltd
08.1995 - 03.2000
Filing Clerk/Underwriting Trainee
Phoenix Assurance Co. Ltd
04.1991 - 02.1995
Bachelor of Arts - Political Science
University of Nairobi
Bachelor of Arts - Media Culture And Communication