Summary
Overview
Work History
Education
Skills
Hobbies and interests
Timeline
Generic

Augustine De Gee

Cape Town

Summary

Dedicated Assistant Manager with strengths in customer relationship management and staff training. Delivers comprehensive support to management and staff, enhancing service quality and operational effectiveness. Coordinates site inspections and ensures compliance with cleaning standards, improving overall client satisfaction.

Overview

25
25
years of professional experience

Work History

Assistant Manager

Tsebo Cleaning Services
Stellenbosch, Western Cape
09.2022 - 03.2024
  • Assisted manager on site with daily operations.
  • Delivered chemicals to various sites as required.
  • Provided staff replacement support when necessary.
  • Distributed toilet paper supplies to all sites.
  • Conducted occasional inspections of cleaning standards.
  • Managed administrative tasks efficiently.
  • Oversaw large cleaning projects with attention to detail.
  • Prepared reports for manager regarding site activities.
  • Resolved escalated customer complaints by offering practical solutions and maintaining professionalism.
  • Coordinated with senior management to implement strategic plans for revenue growth.
  • Trained new employees on company policies, customer service excellence, and sales techniques.

Self Employed

Dantangus Metalworks and Maintenance Services
Ca, Western Cape
01.1999 - 09.2022
  • Manufacture of steel products.
  • Maintenance of customer buildings.
  • Home Maintenance.
  • Painting and Renovation.
  • Subcontracted for companies.
  • Client Liaison.
  • Quotations and invoicing.

Assistant Manager of Operations

Supercare Cleaning
Cape Town, Western Cape
06.2021 - 08.2022
  • Delivery of cleaning equipment and chemicals to various sites.
  • Replacement of temporary staff to sites.
  • Collected all administration for the head office.
  • Handled customer complaints, resolving issues promptly to maintain positive relationships.
  • Conducted regular audits of operational activities to identify areas for improvement.
  • Managed day-to-day operations, facilitating smooth workflow and optimising staff productivity.
  • Organised staff rosters, effectively managing resources to cover all operational requirements for various sites.

Education

Grade 11 -

Glendale Senior Secondary School
Cape Town, WC
01-1989

Skills

  • Customer relationship management
  • Operational oversight
  • Staff training
  • Quality control

Hobbies and interests

  • Cooking
  • Welding
  • Soccer

Timeline

Assistant Manager

Tsebo Cleaning Services
09.2022 - 03.2024

Assistant Manager of Operations

Supercare Cleaning
06.2021 - 08.2022

Self Employed

Dantangus Metalworks and Maintenance Services
01.1999 - 09.2022

Grade 11 -

Glendale Senior Secondary School
Augustine De Gee