Augusta Bernardina Booysen
Administrative
Johannesburg
Summary
Proven Administrative Clerk with a track record of enhancing office operations through expert handling of confidential documents and efficient data processing for the South African Police Service. Excelled in spreadsheet management and verbal communication, significantly improving report accuracy and office environment. Skilled in billing, scheduling, and fostering positive interactions.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Staffcor
Boltonia
09.2014 - 12.2014
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Sales Associate
House and Home
Roodepoort
08.2011 - 12.2012
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Administrative Clerk
South African Police Service
Krugersdorp
07.2002 - 05.2006
- Communicated with people over the phone as well as email correspondence
- Created welcoming environment for complainants by greeting and assisting
- Input data and processed system change to generate accurate reports.
- Working swithboard- tranfering calls to the relavant departments
- Managed daily mail distribution for both internal employees and external customers or clients.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Contributed to project success by providing administrative support to various teams as needed.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
- Enhanced office efficiency by streamlining filing systems, ensuring quick and accurate retrieval of documents.
Education
Matric -
Hoerskool Die Adelaar
Roodepoort 11.2004
Skills
Spreadsheet
Scheduling and calendar management
Verbal and written communication
Billing and Invoicing
Communication
Word
Excell
Typing
Sales
Timeline
Administrative Assistant
Staffcor
09.2014 - 12.2014
Sales Associate
House and Home
08.2011 - 12.2012
Administrative Clerk
South African Police Service
07.2002 - 05.2006
Matric -
Hoerskool Die Adelaar