Audrey Pule
Business Management
Hoedspruit
Summary
Dynamic professional with a proven track record at Pick N Pay, adept in customer service and teamwork. Excelled in fostering client loyalty and managing product displays, significantly enhancing shopping experiences. Skilled in money handling and collaboration, demonstrated through leadership in community development and research projects. Achieved sustainable growth and established vital partnerships, showcasing exceptional communication and organizational skills.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Pick N Pay
06.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Project Lead
Hoedspruit Hub
07.2023 - 07.2024
- Gathered and organized information for research purposes.
- Conducted thorough literature reviews to identify gaps in knowledge and inform future research directions.
- Maintained detailed records of experimental procedures, observations, and results for accurate reporting and replication purposes.
- Presented research findings at national and international conferences, raising the profile of the institution.
Limpopo Social Development
Maruleng Local Municipality
06.2022 - 04.2023
- Supervised a team of professionals, providing mentorship and guidance for optimal performance.
- Designed innovative solutions for addressing complex socio-economic challenges faced by communities.
- Developed and executed strategic plans for sustainable community growth and development.
- Facilitated workshops and training sessions to build local capacity in various sectors.
Community Liaison
Phaleni Investment & Projects
05.2020 - 06.2021
- Communicated with community members to assess concerns or current issues and identify corrective measures.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Networked with local organizations, leaders, and consumers, resulting in establishment of new and lasting partnerships and relationships.
- Provided assistance by researching local issues, participating in [Type] events and creating action plans to tackle obstacles.
Shop Assistant
Ackerman's
04.2019 - 03.2020
- Remained calm and composed in tense situations involving angry or upset customers.
- Completed daily tasks accurately and on-time to support shop needs.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Greeted customers entering store and offered assistance with requirements.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.
Education
No Degree - Business And Managerial Economics
National Youth Development Agency
Hoedspruit, South Africa 04.2001 -
Skills
Customer service
Timeline
Retail Sales Associate
Pick N Pay
06.2024 - Current
Project Lead
Hoedspruit Hub
07.2023 - 07.2024
Limpopo Social Development
Maruleng Local Municipality
06.2022 - 04.2023
Community Liaison
Phaleni Investment & Projects
05.2020 - 06.2021
Shop Assistant
Ackerman's
04.2019 - 03.2020
No Degree - Business And Managerial Economics
National Youth Development Agency
04.2001 -
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