Audrey Nzilane
Assistant Manager
Johannesburg,GP
Summary
Committed to achieving excellence through a relentless pursuit of success. Value earning respect from leaders and colleagues, as well as finding fulfillment in personal growth through meaningful accomplishments.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Assistant Store Manager
UNIQ Clothing by Checkers
04.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Data Capture
IEC
01.2015 - Current
- Speed typing
- Filling and admin
- Arranging documents and portfolios
- Answering calls
- Sorting and handing out mails
- Managing issues and receipts
Assistant Manager
Factorie
01.2016 - 01.2022
- Company Overview: (Cotton On Group)
- Responsible for opening and closing when store manager is not present
- Taking charge of the store data when necessary
- Greet customers and ascertain what each customer wants or needs
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons and vouchers, balancing cash drawers, and deposits.
- Ensure each product is clean and ready to be displayed
- Make sure that health measures are met
- Help, drive, motivate, and encourage retail sales staff to achieve sales targets
- (Cotton On Group)
Sales Lady
Foschini
01.2010 - 01.2016
- Greeting customers who enter the store
- Assisting shoppers to find the goods and product they are looking for
- Being responsible for processing cash and card payments
- Stocking shelves and merchandise
- Giving advice and guidance on product selection to customers
- Keeping store tidy and clean at all times
- Receiving and storing delivery of large amounts of stock
Education
Bachelor of Arts - International Relations
University of South Africa
04-2028
Certificate - Office Administration
Damelin
Johannesburg, South Africa05-2022
Skills
Problem-solving
Communication
Team player
Dedication
Hands-on approach
Work ethics
Self-motivated
Disciplined
Ability to work under pressure
Proactive problem solver
Writing skills
Interpersonal skills
Tenacious
Adaptability
Morally disciplined
Passion for excellence
Personal Information
- Health Status: Excellent
- Gender: Female
- Driving License: Code 10
- Marital Status: Single
Communication Proficiency
English
Timeline
Assistant Store Manager
UNIQ Clothing by Checkers
04.2023 - Current
Assistant Manager
Factorie
01.2016 - 01.2022
Data Capture
IEC
01.2015 - Current
Sales Lady
Foschini
01.2010 - 01.2016
Bachelor of Arts - International Relations
University of South Africa
Certificate - Office Administration
Damelin