Summary
Overview
Work History
Education
Skills
Personal Information
Communication Proficiency
Timeline
AssistantManager

Audrey Nzilane

Assistant Manager
Johannesburg,GP

Summary

Committed to achieving excellence through a relentless pursuit of success. Value earning respect from leaders and colleagues, as well as finding fulfillment in personal growth through meaningful accomplishments.

Overview

15
15
years of professional experience
2
2
Languages

Work History

Assistant Store Manager

UNIQ Clothing by Checkers
04.2023 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.

Data Capture

IEC
01.2015 - Current
  • Speed typing
  • Filling and admin
  • Arranging documents and portfolios
  • Answering calls
  • Sorting and handing out mails
  • Managing issues and receipts

Assistant Manager

Factorie
01.2016 - 01.2022
  • Company Overview: (Cotton On Group)
  • Responsible for opening and closing when store manager is not present
  • Taking charge of the store data when necessary
  • Greet customers and ascertain what each customer wants or needs
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons and vouchers, balancing cash drawers, and deposits.
  • Ensure each product is clean and ready to be displayed
  • Make sure that health measures are met
  • Help, drive, motivate, and encourage retail sales staff to achieve sales targets
  • (Cotton On Group)

Sales Lady

Foschini
01.2010 - 01.2016
  • Greeting customers who enter the store
  • Assisting shoppers to find the goods and product they are looking for
  • Being responsible for processing cash and card payments
  • Stocking shelves and merchandise
  • Giving advice and guidance on product selection to customers
  • Keeping store tidy and clean at all times
  • Receiving and storing delivery of large amounts of stock

Education

Bachelor of Arts - International Relations

University of South Africa
04-2028

Certificate - Office Administration

Damelin
Johannesburg, South Africa
05-2022

Skills

Problem-solving

Personal Information

  • Health Status: Excellent
  • Gender: Female
  • Driving License: Code 10
  • Marital Status: Single

Communication Proficiency

English

Timeline

Assistant Store Manager

UNIQ Clothing by Checkers
04.2023 - Current

Assistant Manager

Factorie
01.2016 - 01.2022

Data Capture

IEC
01.2015 - Current

Sales Lady

Foschini
01.2010 - 01.2016

Bachelor of Arts - International Relations

University of South Africa

Certificate - Office Administration

Damelin
Audrey NzilaneAssistant Manager