Committed to achieving excellence through a relentless pursuit of success. Value earning respect from leaders and colleagues, as well as finding fulfillment in personal growth through meaningful accomplishments.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Assistant Store Manager
UNIQ Clothing by Checkers
04.2023 - Current
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Data Capture
IEC
01.2015 - Current
Speed typing
Filling and admin
Arranging documents and portfolios
Answering calls
Sorting and handing out mails
Managing issues and receipts
Assistant Manager
Factorie
01.2016 - 01.2022
Company Overview: (Cotton On Group)
Responsible for opening and closing when store manager is not present
Taking charge of the store data when necessary
Greet customers and ascertain what each customer wants or needs
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons and vouchers, balancing cash drawers, and deposits.
Ensure each product is clean and ready to be displayed
Make sure that health measures are met
Help, drive, motivate, and encourage retail sales staff to achieve sales targets
(Cotton On Group)
Sales Lady
Foschini
01.2010 - 01.2016
Greeting customers who enter the store
Assisting shoppers to find the goods and product they are looking for
Being responsible for processing cash and card payments
Stocking shelves and merchandise
Giving advice and guidance on product selection to customers
Keeping store tidy and clean at all times
Receiving and storing delivery of large amounts of stock