AUDREY NKADIMENG

Work History

Functional System Analyst ERP

Cape Union Mart International

03.2024 - Current

I collaborate between the IT and Finance departments as well as third parties to complete both daily responsibilities and project related work.
I maintain daily financial systems and implement system changes. Examples of these would be, but not limited to maintenance of GL structures, system of reporting data, month end system closure procedures.
I update and maintain alignment of trial balance, dimensions and posting across the group.
Mapping of dimensions in Sage X3.
Monthly and quarterly checks
Assisting the Reporting Team with monthly reports.
I serve as a department contact for system issues and queries.
I troubleshoot system issues as necessary and escalate items appropriately.
Coordinate, test, assess, and assist in the deployment of new functions and features for Finance applications.
I assist and support the Finance team with monthly close processes/procedures, prioritize requests that support the reconciliation, facilitate ad hoc reports.
Develop and maintain user procedure documentation
I perform other duties as assigned.
Improved user satisfaction with comprehensive training sessions on system usage and capabilities.
Performing business systems and workflow analysis, and disseminating technical communications

Application Support Analyst

Growthpoint Property Limited

7 2021 - 02.2024

Logging and tracking of incidents and requests
Perform initial investigation, assign ticket priorities and follow each ticket through to resolution and ticket closure
Streamlined support processes for improved end-user experience and reduced resolution times.
Analyze incidents to determine problems and driving the problem management process to address root causes
Escalate to IT internal and vendors resources where necessary
Collaborated with developers, analysts and project managers to expedite incident resolutions.
Ensure that Service Levels Agreements are maintained between business teams and IT
Provide data, reporting and insights on service desk trends, informing strategies for improvement
User profile/security maintenance on all applications
Organize, manage, facilitate training for users
Collaborate with internal IT technical team and vendors to assist end-users and stakeholders to resolve queries and ensure achievement of all business objectives
Assist with system check after changes made that affect Application
Create and update E-content for applications
Innovation (Process, System improvement or new features and functionality)
Implementation of new processes and updating of current
Documentation of SOP's
Periodic DR tests for Applications
Circulate communications to users regarding Application updates
Perform secondary duties for System Administration which includes: Maintain Security permissions (Roles/Users/Entities)
Add new ledger code
Add new legal entity (e.g., Division or Landlord)
Other master data related maintenance (e.g., Group Roll Up / report grouping changes)
Perform Month end Procedures (Invoice/Statement/GL Close/Projection Close).

Finance & Systems Administrator

Wits Health Consortium

08.2015 - 06.2021

Set and Maintain the master data and account structure
Maintaining control of access rights, security settings and user privileges
Troubleshoot of system / software problems
Installation, testing and upgrading of the software
Responsible for accurate data extractions
Train all staff and new staff on software/systems
Analyse records to ensure that the TB balances, balance sheet and income statement allocations are correct
Importing & exporting of data on Sage X3
Maintenance of Weekly Exchange rates on Sage X3
Ensure processing, clearing of reconciling items, administration & Adhoc projects are completed accurately & timeously
Review & approve transactions, journal entries
Including compliance checks on P2P Purchase Orders and EPMV's
Prepare schedules and documents for SARS Vat audits as required
Monthly maintenance of the annual reconciliations required for audit - Turnover (GL to VAT201 Returns) and Contractual Revenue (Contract detail to GL)
Security administration, report writing
Assist with data extracts from SQL database.

Junior Accountant

Alexander Forbes

05.2013 - 07.2015

Drafting and preparation of accurate monthly client reports
Preparation of financial statements, Balance sheet & income statements
Check Debtors & Creditors balances if re-allocation required
Monthly tax calculations (Income tax, Company tax & VAT)
Assist with the preparation of journals, invoicing and write-offs in respect of each month
Prepare purchase orders and related documents for payment for goods and services as per applicable policy and procedures
Assisting with the general ledger entries
Following up of AF Health debtors-accruals & invoices
Prepare accrual files to send out by 25th of every month
Balance sheet reconciliations in respect of AF Health (Pty) Ltd
Checking and approval of Billing Documents.

Financial Administrator

Innovation Group

07.2010 - 04.2013

To carry out accounting and administrative duties in processing payment of creditor's invoices, reconciliation of statements and follow-up on unpaid creditors and obtaining statements and invoices
To provide bookkeeping and clerical support to Innovation group finance team
Client Financial Reports
Completing Client Financial Reports on time and accurately
Financial Information Reports
Drawing up & completing supplementary reports that completes certain financial information
Debtors
Assuring that debtor accounts are reconciled and up to date
Ad hoc client requests
Preparing & analyzing ad hoc client reports/request accurately & timeously
Loss Ratio's/Claims
Assisting clients with claims data or Loss Ratio data as the need arises
CWA Month end checks
Checking Nucleus Warehouse to see whether Warranty Financial information has been imported correctly
Ad Hoc departmental processes
Assisting with any internal queries and administrative duties that might arise from time to time
SQL & Financial Analyses
Continuously improving skills pertaining to SQL, Excel & Financial Analyses.

Summary

Overview

Work History

Functional System Analyst ERP

Application Support Analyst

Finance & Systems Administrator

Junior Accountant

Financial Administrator

Education

National Diploma Financial Information System - Information Systems And Accounting

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Skills

Availability

Computerpackagesused

Driverlicense

Disability

Personal Information

Timeline

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