Atupiye Simwinga
Learning & Development/Management Consultant/General Management
Johannesburg
Summary
Enthusiastic manager/leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of learning and training in human resources. Motivated to learn, grow and excel in any industry.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
10
10
Certifications
Work History
Senior Learning Partner
African Bank
Johannesburg
08.2017 - Current
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Participated in team-building activities to enhance working relationships.
- Improved operations through consistent hard work and dedication.
- Resolved problems, improved operations and provided exceptional service.
- Created plans and communicated deadlines to complete projects on time.
- Maintained excellent attendance record, consistently arriving to work on time.
- Developed and maintained courteous and effective working relationships.
- Developed team communications and information for meetings.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Conducted research, gathered information from multiple sources and presented results.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Onboarded new temps by entering employee information into systems.
Training Manager
Provantage Media
Johannesburg
04.2015 - 10.2016
- Conducted orientation sessions and organized on-the-job training for new hires.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Coordinated technical training and personal development classes for staff members.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Trained staff during demonstrations, meetings, conferences and workshops.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Managed new employee orientation training process for more than 2500 employees each year.
- Directed training programs and development paths for managers and supervisors.
- Delivered new employee onboarding and training sessions via Ms Teams.
- Selected and assigned instructors to conduct specific training programs.
- Managed all exempt employee coaching, training and performance improvement actions.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
- Developed surveys to identify training needs based on projected production processes and changes.
- Developed departmental systems and procedures to better align workflow processes.
- Applied adult learning and performance expertise to assess behavioral issues impacting work performance.
- Researched and obtained relevant course materials to achieve training objectives.
- Tested all training software and hardware prior to commencing training programs.
Learning and Development Manager
Lewis Group
Cape Town
10.2013 - 04.2014
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Managed new employee orientation training process for more than 1000 employees each year.
- Delivered new employee onboarding and training sessions via LMS.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Organized and edited training manuals, multimedia visual aids and other educational materials.
- Directed training programs and development paths for managers and supervisors.
- Selected and assigned instructors to conduct specific training programs.
- Developed departmental systems and procedures to better align workflow processes.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
- Managed all exempt employee coaching, training and performance improvement actions.
- Directed field training to enhance participants' skills.
- Tested all training software and hardware prior to commencing training programs.
HR Training and Development Officer
National Research Foundation
Pretoria
09.2011 - 10.2013
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Developed short-term and long-term sales objectives and strategic plans to meet market needs.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Monitored resource allocation, budget development and personnel recruitment for multiple projects.
Training Officer
SASBO Union National
Johannesburg
06.2010 - 10.2011
- Identified training needs and planned classes accordingly.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Established personnel qualifications and coordinated onboarding activities.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Trained and licensed employees to enhance success in field operations.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
- Created curricula, instructions, documents and written tests for various types of training courses.
- Developed and implemented updating training programs for employees.
- Created and oversaw training programs for operations.
Regional Learning Consultant
African Bank
Johannesburg
08.2007 - 06.2010
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Increased customer satisfaction by resolving issues.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained excellent attendance record, consistently arriving to work on time.
Trainer
MTN
Johannesburg
09.2004 - 08.2007
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Developed effective training plans based on department needs and objectives.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Prepared and presented supplementary learning material to support structured lessons.
- Tracked attendance and evaluated progress for assigned trainees.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Monitored participant workflow and behaviors throughout training process.
- Developed individualized training plans to achieve staff readiness.
- Supported productivity increase and business growth through new hire training and mentoring.
- Implemented diverse instructional methods, optimizing trainee engagement.
- Implemented new training courses after assessing corporate data and identifying employee weaknesses.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Identified and recommended staff for key positions and departments.
- Contributed to reductions in employee turnover by revamping training programs.
Education
MBA - Business Leadership, Business Administration
University of South Africa
Johannesburg 01.2013 - 09.2016
No Degree - High School Administration
Chitipa High School
Malawi 04.2001 -
BBA - Management
Durban University of Technology
01.2009 - 04.2011
National Diploma - undefined
Damelin Management School
Diploma - Business Administration
Association of Business Executives
Facilitator - PMADS - undefined
Learning Material Design and Development - undefined
IPD
Assessor - PMADS - undefined
Associate of Arts - Human Resources Training
PMADS
South Africa 01.2005 - 12.2005
Skills
Computer Software ExperiencePastel Evolution MS Suite HR Focus Ithuta LMSCornerstone LMS Lectora
Learning improvements
Remote learning
Partnership building
Partnering with cross-functional disciplines
Social-Emotional Learning training
Student-centered learning
Learning disability awareness
Accomplishments
- Reference Job Title: Training Manager
- Reference Email: vmculu@africanbank.co.za
- Reference Landline No: 0112569000
- Reference Cell Phone No: 0824510672
- Can we contact them?: Yes, you may contact them _____________________________________________________________________________________________________
- Employer 2:
- Job Type: Temp
- Period Employed: Apr 2015 - Oct 2016
- Company Name: Provantage Media Group
- Industry Type: Telecommunications
- Position/Title: Training Manager
- Reason for leaving: Contract ended
- Job Description:
- Management of a Training Department including leadership training _____________________________________________________________________________________________________
- Employer 3:
- Job Type: Perm
- Period Employed: Oct 2013 - Apr 2014
- Company Name: Lewis Group
- Industry Type: Retail
- Position/Title: Learning and Development Manager
- Reason for leaving: Resigned
- Job Description:
- Management of training for South Africa, Botswana and Swaziland
- Employer 4:
- Job Type: Perm
- Period Employed: Sep 2011 - Oct 2013
- Company Name: National Research Foundation
- Industry Type: Education
- Position/Title: HR Training and Development Officer
- Reason for leaving: Resigned
- Job Description:
- Management of the training function, Job Type: Perm
- Period Employed: Jun 2010 - Oct 2011
- Company Name: SASBO Union
- Industry Type: Labour
- Position/Title: National Training Officer
- Reason for leaving: Resigned
- Job Description:
- Management of the training department _____________________________________________________________________________________________________
- Employer 6:
- Job Type: Perm
- Period Employed: Aug 2007 - Jun 2010
- Company Name: African Bank
- Industry Type: Banking
- Position/Title: Regional Learning Consultant
- Reason for leaving: Retrenched
- Job Description:
- Management of regional learning _____________________________________________________________________________________________________
- Employer 7:
- Job Type: Perm
- Period Employed: Sep 2004 - Aug 2007
- Company Name: MTN
- Industry Type: Telecommunications
- Position/Title: Trainer
- Reason for leaving: Resigned
- Job Description:
- Training implementation
Certification
Marital Status: Married
Additional Information
- CURRICULUM VITAE
Timeline
Senior Learning Partner
African Bank
08.2017 - Current
Training Manager
Provantage Media
04.2015 - 10.2016
Learning and Development Manager
Lewis Group
10.2013 - 04.2014
MBA - Business Leadership, Business Administration
University of South Africa
01.2013 - 09.2016
HR Training and Development Officer
National Research Foundation
09.2011 - 10.2013
Training Officer
SASBO Union National
06.2010 - 10.2011
BBA - Management
Durban University of Technology
01.2009 - 04.2011
Regional Learning Consultant
African Bank
08.2007 - 06.2010
Associate of Arts - Human Resources Training
PMADS
01.2005 - 12.2005
Trainer
MTN
09.2004 - 08.2007
No Degree - High School Administration
Chitipa High School
04.2001 -
National Diploma - undefined
Damelin Management School
Diploma - Business Administration
Association of Business Executives
Facilitator - PMADS - undefined
Learning Material Design and Development - undefined
IPD