Micro soft Word
Athule Mpambani
Medical Secretary
Cape Town
Summary
Dynamic and dedicated professional with experience as an Assistant Teacher at Christmas Tinto, skilled in faculty collaboration and behavior modeling. Proven track record of enhancing student performance through tailored support and effective communication with parents. Committed to fostering a positive learning environment and implementing innovative educational tools.
Overview
8
8
years of professional experience
5
5
Certifications
Work History
Assistant Teacher
Christmas Tinto
Strand
02.2023 - 12.2023
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Assisted in implementation of new learning tools, systems and materials.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Monitored student progress regularly, using assessments to adjust instructional strategies as needed for optimal learning outcomes.
- Completed daily reports, meal count sheets, and attendance logs.
- Assisted with preparation of teaching materials and resources, streamlining lesson execution.
Petrol Attendant
Engen
Croydon
12.2021 - 11.2022
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Pumped gas for guests and took payments.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Cleaned up gas and other spills in accordance with spill procedures.
- Facilitated sales of services and goods.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Built trustful relationships with customers to encourage return visits.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
- Provided assistance to customers with fueling vehicles, promoting safety and efficiency on site.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Maintained clean and orderly work station.
- Promoted special offers and discounts to customers to maximize sales.
- Processed transactions quickly, reducing customer wait times.
- Assisted customers with fueling vehicles and provided guidance on oil and fluid levels as needed.
- Ensured customer satisfaction by providing friendly service and accurate information on products.
Cashier
Checkers
Somerset West
03.2016 - 06.2017
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree - Medical Secretary
Boland College
StellenboschGrade 12 -
Rusthof Secondary
StrandSkills
Skills development
Learning support
Behavior modeling
Faculty collaboration
Software
Excel
Power Point
Certification
Grade 12
Interests
Receptionists
Administration
Timeline
N6 Medical Secretary
12-2025
First Aid Level 1
10-2025
N5 Medical Secretary
06-2025
N4 Medical Secretary
12-2024
Assistant Teacher
Christmas Tinto
02.2023 - 12.2023
Petrol Attendant
Engen
12.2021 - 11.2022
Cashier
Checkers
03.2016 - 06.2017
Grade 12
12-2015
No Degree - Medical Secretary
Boland College
Grade 12 -
Rusthof Secondary