Hi, I’m
ATHI SHWENI
Cape Town
Summary
I have 6 years experience in the Administrative field and 18 months in the Human Resource Management field.
I have gained a lot of experience over the years.
I am very dedicated individual, good team player.
I am well organized and I can work independently and able to handle preasure.
Overview
12
years of professional experience
1
Certification
Work History
SOUTH AFRICAN POLICE SERVICE (SAPS)
HUMAN RESOURCE MANAGEMENT INTERN
03.2023 - 08.2024
Job overview
- Value Delivery:
- Labour Relations Facilitation: Facilitate resolution of employee grievances within the Province, leveraging ability to foster positive working relationships;
- Database Management: Manage various HR databases, including those for grievances, conflicts, and early warning systems, ensuring accuracy, organisation, and timely updates;
- Report Submission: Compile and submit monthly reports to Head Office, while administering correspondence and files to ensure smooth communication and documentation management;
- Trade Union Relations: Liaise with SAPS trade unions, managing the union's database and updating relevant information, showcasing effective communication and negotiation skills;
- Industrial Action Management: Manage reports of industrial actions and strikes from SAPS members;
- Leave and Absenteeism Handling: Address issues related to leave and absenteeism, ensuring adherence to organisational policies and procedures;
- Performance Appraisal Support: Assist with staff performance appraisals, demonstrating attention to detail and confidentiality in handling sensitive employee information;
- Communication Management: Support communication of national prescripts to relevant stakeholders via email, ensuring clear and effective dissemination of information;
- Database Maintenance: Create and maintain a database for Senior Managers Systems (SMS), ensuring data accuracy and accessibility for decision-making purposes;
- Inventory Control: Ensure proper control of office inventory, showcasing organisational skills and attention to detail in inventory management.
- Walk-In Assistance: Attend to walk-ins related to performance management, displaying professionalism and responsiveness in addressing employee queries and concerns.
CITY OF CAPE TOWN, KUILSRIVER
CLERK/RECEPTIONIST
04.2019 - 06.2021
Job overview
- Database Management: Archived folders and capture them on the database, demonstrating meticulous attention to detail and accuracy in data entry;
- Records Management: Captured TB, ARVs, and other folders on the clinic system (PREHMIS), ensuring comprehensive and organised electronic health records management;
- Laboratory Results Retrieval: Retrieved and printed patient results from the National Health Laboratory Service (NHLS) system;
- Documentation Management: Fill folders back after capturing them on PREHMIS, and manage electronic and manual filing of policies;.
- Appointment Management: Manage appointments and reschedule them for patients as necessary;
- Report Management: Scan PREHMIS reports and submit monthly statistics, while validating reports to ensure accuracy and reliability;
- Email and Inventory Management: Manage emails, inventory, and time statements, showcasing proficiency in digital communication and inventory control.
SOUTH AFRICAN SOCIAL SECURITY AGENCY (SASSA)
SOCIAL GRANT ADMINISTRATIVE ADMINISTRATOR
10.2012 - 12.2018
Job overview
- Customer Service: Provided customer-centric services aligned with the Batho Pele principles, ensuring professionalism and empathy in all interactions;
- Grant Applications: Processed social grant applications in accordance with relevant acts, demonstrating knowledge of legal frameworks and attention to detail in application processing;
- Data Entry: Captured medical assessments and social grant applications accurately on the SOCPEN/PERSAL system;
- Re-registration Procedures: Facilitated re-registration processes, including capturing financial declaration forms and issuing SASSA cards;
- Project Coordination: Coordinated and participated in social relief projects, including School Uniform and Zero Hunger initiatives;
- Cross-functional Coordination: Coordinated medical arrangements for patients at hospitals and clinics, ensuring timely and efficient access to healthcare services;
- Administrative Support: Provided administrative support as needed, including document management, appointment scheduling, and correspondence handling.
- Stakeholder Communication: Communicated effectively with stakeholders, including applicants, healthcare providers, and internal team members, to facilitate smooth processes and address inquiries.
Education
West Coast TVET CollegeATLANTIS SOUTH AFRICA
NATIONAL DIPLOMA: HUMAN RESOURCE MANAGEMENT from Human Resources Management
West Coast TVET CollegeATLANTIS SOUTH AFRICA
N4-N6 HUMAN RESOURCE MANAGEMENT from Human Resources Management
12.2022
Sarepta Senior Secondary SchoolKUILSRIVER SOUTH AFRICA
NATIONAL SENIOR CERTIFICATE (HIGH SCHOOL DIPLOMA) from Business Administration And Management
01.2010
Skills
- Technical Expertise: , SOCPEN/PERSAL, MS Office
- Client Relationship Management
- Client Retention
- Office & Grant Administration
- Report Management
- Research
- Database & Information Management
- Data Analysis
- Conflict Resolution
- Labour Relations
- Leave and Absenteeism Management
- Compliance Monitoring
- Cross-functional Collaboration
Coursework
- Certificate: SOCPEN/PERSAL Module 1, SASSA.
- Customer Care Training, SASSA.
- Super User Training, City of Cape Town.
- EPWP Training, SASSA.
Personal Information
Title: HUMAN RESOURCE INTERN
Certification
SAPS internship Programme certificate
Amazon Cloud computing short cause training Certificates.
City of Cape Town SuperUser system certificate.
SASSA system and Programme certificates
Timeline
HUMAN RESOURCE MANAGEMENT INTERN
SOUTH AFRICAN POLICE SERVICE (SAPS)
03.2023 - 08.2024
CLERK/RECEPTIONIST
CITY OF CAPE TOWN, KUILSRIVER
04.2019 - 06.2021
SOCIAL GRANT ADMINISTRATIVE ADMINISTRATOR
SOUTH AFRICAN SOCIAL SECURITY AGENCY (SASSA)
10.2012 - 12.2018
West Coast TVET College
NATIONAL DIPLOMA: HUMAN RESOURCE MANAGEMENT from Human Resources Management
West Coast TVET College
N4-N6 HUMAN RESOURCE MANAGEMENT from Human Resources Management
Sarepta Senior Secondary School
NATIONAL SENIOR CERTIFICATE (HIGH SCHOOL DIPLOMA) from Business Administration And Management
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