Athenkosi Koba
Allen’s Nek
Summary
Passionate Personal Fitness Trainer successful at making workouts fun and rewarding. Expertise in instructing clients on proper lifting techniques and educating clients on nutrition and hydration needs. Experience providing instruction for one-on-one sessions, buddy sessions and group training classes.
Overview
14
14
years of professional experience
Work History
Personal Trainer and Sport Massage Therapist
Virgin Active/arecoveryspmassage
12.2019 - Current
- Personalized meal plans, weigh ins, one-on-one training
- Boot camp training, group exercises instructor, boxing training
- Grid training, spirit(cycling training) functional training
- deep tissue massage
- sweddish therapy
- wood therapy
Support technician H/O
Dischem
06.2018 - 11.2019
- Support technician, printer related issues, new laptop test/prep
- Software related issues and installations
- Bank apps related issues and installations
- Active directory solutions
- Sap related issues and installations
Health Consultant
Dischem
06.2017 - 05.2018
- Advice clients on fitness products
- Customer Service and Client Liaison
- Test the new fitness products and machines
- Train customers on how to use products
Support Engineer(Help desk)
Three6five IP Network Solution Company
11.2016 - 05.2017
- Tickets monitoring/resolving logged tickets
- Calling standby engineers for critical tickets logged
- Engage in cabling- and general maintenance at Teraco
- Logging tickets for external clients.
- Technologies: MS Windows, MS Office, Homer, Kayako ticket system, Iris monitoring systems,N able ticket system.
IT Field Services Engineer
Shoprite/Checkers Group of Companies
02.2016 - 07.2016
- Support and resolve user IT problems at head office and stores
- Set-up and install PCs and other equipment
- Engage in cabling- and general maintenance
- Set-up the IT infrastructure of new stores
- Adhere to company SLA agreements for all logged incidents
- Resolving user problems via telephonic assistance, remote assistance or call-out to site
- Project management on all new stores, which includes but is not limited to initial site meetings with builders and engineers, assisting with layout plans for all IT cabling and equipment.
- Liaising with engineers, electricians, shopfitters and cabling companies regarding installation dates, progress and overseeing of all work commenced, to ensure that all work done adhere to company policy
- Compiling of weekly report of status in region re SLA’s, current project & roll outs, new store progress and incident management
- Installation of network infrastructure in stores, including data and voice cabling
- Call out to sites to attend to incidents logged by stores
- IT audits
- Port Elizabeth (On contract from Globallead consulting)
- Technologies: MS Windows, MS Office, DameWare, Windows Server, Retalix POS Software
Telkom technical Support Agent(WNS)
Telkom
10.2015 - 01.2016
- Assurance Agent ( ADSL Technical support)
- Attend to customer queries
- Assist other agents
- Follow up and coordinate query to technicians
- Set up routers
- Configure router and internet
- Setting up of emails
- Accurate& competent using the following systems: CBS, TIMT, Clarify, Xact, T Agent, KMS, Unibase, CBS, Router and network configurations
- Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms
- Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more
- Research required information using available resources
- Follow standard processes and procedures
- Identify and escalate priority issues per Client specifications
- Redirect problems to appropriate resource
- Accurately process and record call transactions using a computer and designated
- WNS
- Technologies: ADSL, Windows 7, Unibase, Clarify, Xact, Tagent, CBS, TIMT, KMS, Routers
IT Field Technician
Bride & Co
08.2014 - 06.2015
- Troubleshooting printer related issues in stores
- Password resets on DC
- Creating users on DC
- Emails issues
- Data backups
- Software installations/Virus updates
- Accpac/sage password resets and login issues
- Isopos related issues Computer hardware repairs
- IT help desk
- Remote Desktop (Team viewer)
- Contracted by Bulletproof Solutions
- Reason for Leaving: Moved down to Eastern Cape/Family issues
- Technologies: Microsoft Windows XP/7 , Office Suite 2010
IT Technician (Internship)
ETDP Seta
08.2013 - 07.2014
- Supporting end-users
- Installing updates and software
- Password resets for users
- Creating new users and giving them rights on the server
- Changing of backup tapes
- Mountings of server racks and connections on server room
- Troubleshooting of end-user printers
- Network installation
- Computer hardware repairing
- Remote desktop assistance
- Working with Data net and issuing Certificates for all the FET colleges.
- IT help desk related issues
- Reason for leaving: Contract ended
- Technologies: Microsoft Windows 7, Office Suite 2003 – 2010, Server 2003-2008
Office Administrator
University of South Africa
02.2012 - 07.2013
- Collect assignments from departments deposit boxes.
- Handle student queries relating to assignment submission
- Opening and Verification of students assignments
- Fine Sorting of Assignment
- Capturing (Registering) assessments in the system
- Delivering assignments to internal Departments
- Printer related issues
- Florida Campus, Johannesburg
- Reason for leaving: Better offer as IT technician
- Technologies: Windows XP & 7, MS Office Suite
Education
Personal Training and Nutrition
Trifocus Academy
01.2019
A+, N+, MCITP 2003 and 2008, Linux +, Project +, Windows 7, ICDL
Damelin West Rand
Johannesburg12.2011
English, Mathematics, Science, Life Orientation, Biology, Geography
Ethembeni Enrichment Centre
Port Elizabeth, Eastern Cape01.2008
Skills
Strength training
Client coaching
Fitness instruction
Personal training and coaching
Timeline
Personal Trainer and Sport Massage Therapist
Virgin Active/arecoveryspmassage
12.2019 - Current
Support technician H/O
Dischem
06.2018 - 11.2019
Health Consultant
Dischem
06.2017 - 05.2018
Support Engineer(Help desk)
Three6five IP Network Solution Company
11.2016 - 05.2017
IT Field Services Engineer
Shoprite/Checkers Group of Companies
02.2016 - 07.2016
Telkom technical Support Agent(WNS)
Telkom
10.2015 - 01.2016
IT Field Technician
Bride & Co
08.2014 - 06.2015
IT Technician (Internship)
ETDP Seta
08.2013 - 07.2014
Office Administrator
University of South Africa
02.2012 - 07.2013
A+, N+, MCITP 2003 and 2008, Linux +, Project +, Windows 7, ICDL
Damelin West Rand
English, Mathematics, Science, Life Orientation, Biology, Geography
Ethembeni Enrichment Centre
Personal Training and Nutrition
Trifocus Academy