Summary
Overview
Work history
Education
Skills
Languages
Timeline

Aspesihle Masonwabe Sekeleni

IT Technician
Cape Town,Western Cape

Summary

With three years of hands-on experience and CompTIA Certifications, I excel in resolving hardware and software issues, implementing security protocols, and optimizing networks. Proficient in virtualization platforms like VMware and Microsoft Hyper-V, I bring a results-oriented approach and commitment to excellence. My technical support skills and knowledge of wireless networking protocols further enhance my capabilities.

Overview

3
3
years of professional experience
8
8
years of post-secondary education

Work history

IT intern

Eastern Cape Department of Education
East London, Eastern Cape
2022.03 - Current
  • Diagnosing and resolving hardware and software issues for end-users.
  • Providing technical support to end-users via phone, email, or in person.
  • Troubleshooting network connectivity issues.
  • Installing and configuring routers, switches, and other network devices.
  • Upgrading software and hardware components as needed.
  • Installing and configuring new systems, servers, and applications.
  • Implementing and maintaining security measures, including antivirus software, firewalls, and encryption.
  • Managing user accounts and access permissions.
  • Configuring and managing virtualization machines on platforms such as VMware, Microsoft Hyper-V, or KVM.

Educator Assistant

Nkangeleko Primary School
East London, Eastern Cape
2021.03 - 2022.02
  • Provided technical support for staff members identifying and resolving issues related to Word, Excel, PowerPoint, and Outlook
  • Leveraged my additional skills to address and resolve printer and computer issues to ensure a smooth learning environment.
  • Assisted learners with reading, writing, typing, and familiarizing themselves with tablets and laptops, resulting in increased digital literacy and technology proficiency
  • Supervised and ensured the safety of over 100 learners during daily break times.

Education

Certificate of Higher Education - Information Technology

Udemy, South Africa
2023.02 -
  • CompTIA A+
  • CompTIA Networking+
  • CompTIA Security+
  • CompTIA Server+
  • AWS Certification
  • Azure Fundamentals Certification

Diploma of Higher Education - sports management

Cape Peninsula University of Technology, Cape Town, Western Cape
2017.01 - 2019.11
  • End-User computer skills

High School -

Selborne College Boys High School, East London, Eastern Cape
2012.01 - 2016.12

Skills

  • Hardware: Strong knowledge of computer hardware, software, and peripherals, such as CPUs, motherboards, and memory, and the ability to troubleshoot and repair hardware issues
  • Operating Systems: Familiarity with various operating systems: Windows, MacOS, and Linux
  • Networking: Understanding of networking principles and protocols such as TCP/IP, DNS, and DHCP and Configuring and troubleshooting network devices (routers, switches, etc)
  • Security: Knowledge of security protocols, such as firewalls, antivirus software, and encryption
  • Creation and maintenance of virtual machines
  • Providing technical support to end-users
  • Strong communication and interpersonal skills
  • CompTIA and Microsoft Certified
  • Creative problem-solver
  • Adaptable to new technologies and flexible in handling a variety of tasks and challenges

Languages

English
Fluent
Afrikaans
Intermediate
Xhosa
Fluent

Timeline

Udemy - Certificate of Higher Education, Information Technology
2023.02 -
IT intern - Eastern Cape Department of Education
2022.03 - Current
Educator Assistant - Nkangeleko Primary School
2021.03 - 2022.02
Cape Peninsula University of Technology - Diploma of Higher Education, sports management
2017.01 - 2019.11
Selborne College Boys High School - High School,
2012.01 - 2016.12
Aspesihle Masonwabe SekeleniIT Technician