Asithandile Nondwangu
Mdantsane
Overview
4
4
years of professional experience
Work History
Credit Controller
DIY Hardware Store
02.2022
- Vetting of loan application, affordability and credit worthiness
- Issuing of successful new loan and member communication
- Accurate record keeping of new loan including initial fees
- Calculation of loan replacement / settlement value
- Monthly loan general ledger reconciliation encompassing new, interest, fees and settlement, month to month value movement
- Liaising with members with regards to enquiries and load facilities enquiring
- Monthly loan account report
- Loan replacement defaulting
- Capturing all new loan material application
- Do credit check on Nedbank, Lendcor, Evolution, Thukuthani
- Help walk-in clients
- Do enquiries regarding clients account
- Do daily target and capturing monthly targets
- Dispatch all paid out loan material
- Assist with debit order and loading onto the system
- Ensure that changes to banking details are captured timeously
- Follow up on application
- Track arrears accounts and settlement letters
- Make arrangements or payment and update the systems
- Assist with collections and updated statement and settlement letters
- Managing agents with quick check and presentation
- Helps agent to close deal on material loan.
Sales Manager
Bayport Financial Services
01.2014
- New business Capturing on Baymond/Bayfin System
- Place ads and conduct interviews
- Train, coach, Develop new agents
- Set Daily, weekly and monthly targets
- Prepare a monthly marketing plan to be approved by Region Manager
- Basic Bookkeeping, Prepare daily and weekly reports
- Give clients advice to the best of my ability
- Managing day to day activities and motivating the agents in reaching their goals
- Focus and Delivery on Processes and Procedures in line within Audit Requirements
- Ensure that Laid down policies and procedures are adhered to standard operating procedures
- Ensure that all branches adhere to all Bayport policies and procedures (eg
- Policy credit, standard operating procedures, IT user acceptance policy, travel policy, IR policy, Branch Health checks
- Keep abreast with all product information as well processing and policy updates
- Ensure that I maintain a professional image and adhere to the Bayport services standard
- Achieve targets for ALL product categories across all product lines as per monthly target schedule
- To drive Services Excellence and promote Brand standards
- Writing, Scanning, Processing Maintaining customer Records
- Ensure that all management and regulatory reporting is attended to (Hourly Reporting)
- Ensure Customer services excellence by establishing and maintaining service level agreements with both internal and external stakeholders (Sapo and Clients)
- Ensure that I build and maintain a leads and referral register that will assist me to improve my appointments and overall sales.
Tax Consultant (Temp)
SARS (South African Revenue Service)
06.2011 - 01.2013
- Data capture of all services that are not automated due to operational inefficiencies or system error ensure completeness of revenue
- Providing daily and weekly revenue figures in order to report the progress of the invoicing against the revenue budget
- Attending to all outstanding debits, credits, penalties and interest
- Reduce the number of taxpayer queries and improve customer experience
- Development in taxpayer interface processes
- Abreast all new policies procedures and guidelines
- Income Tax Registration / Vat Registration
- Development in taxpayer interface processes
- Provide an analysis and regular reporting of outstanding returns statistics
- Inform/support the Taxpayer Interface and Risk and Intelligence team for the purpose of educating taxpayers/investigating potential risk
- Changes of Bank Details
- Liaise with customers (Internal and External) in respect of their errors to prevent them from reoccurring
- Request IT 14 for Companies
- Monitoring taxpayer return and payment compliance
- Request Outstanding and Issued
- Request for notice of appeal Form.
HR Assistant (Intern)
Admin Resource Centre
05.2009 - 05.2012
- Captured all broker information on AS3
- Check Debarment on FSB website
- Pay Slips print outs
- Help Brokers with Presentation
- Capture New business
- Draw up employment letter and contracts
- Assists brokers with their appointments and presentation
- Check S-Reference on ASISA website
- Open new employment files for new brokers
- Updating Directors Files
- Sent out letter hearing for low Production
- Application for employment
- Investigate fraud allegation and complaints
- Data capture of all services that are not automated due to operational inefficiencies or system error ensure completeness of revenue
- Verify Matric certificate Fraud
- Run customers debit
- Do reference check for employees - previous employer
- Attending queries from the clients
- Attend to customer queries by processing judgments through responding in writing to ensure that the correct charges are maintained
- Liaise with debtors regarding outstanding payments.
Skills
Cross-functional collaboration
Educationandtraining - Academicqualifications
- Philemon Ngcelwane High School, Eastern Cape, 2002, English, Afrikaans, Xhosa, Economics, Business Economics, Maths, Accounting
- Accord Business Academy, Eastern Cape, 2003, Practical computing
- Eastern Cape Tech(Wsu), Eastern Cape, 2006, Financial Information Systems
Curriculumvitae
ASITHANDILE NONDWANGU, 1337 NU 9, MDANTSANE, Eastern Cape, 5219, 071 936 4231 / 079 464 7956, anondwangu@gmail.com
Computerliteracy
Expert, Expert, Intermediate, Expert
Disability
None
Homeaddress
1544 N. U.9, Mdantsane, East London, 5219
Owntransport
No
Willingtorelocate
Yes
Willingtoworkshifts
Yes
Personal Information
- ID Number: 850213 0354 08 7
- Ethnicity: African
- Gender: Female
- Nationality: South African
- Driving License: Yes
Timeline
Credit Controller
DIY Hardware Store
02.2022
Sales Manager
Bayport Financial Services
01.2014
Tax Consultant (Temp)
SARS (South African Revenue Service)
06.2011 - 01.2013
HR Assistant (Intern)
Admin Resource Centre
05.2009 - 05.2012
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