IT expert with experience in large-scale LAN/WAN design, installation, and management. Excellent technical team member who brings a positive attitude and excellent levels of experience in server systems, internal plant, and network infrastructure.
Hi, I’m
ASITANDILE SOMLOTHA
ICT
Worcester
Summary
Overview
5
years of professional experience
7
years of post-secondary education
Work History
Alteram Solutions
Field Service Engineer
05.2022 - Current
Job overview
- Providing first-level support through taking calls
- Resolving incidents/service requests
- Follow up with customers satisfaction to ensure issue has been resolved
- Monitor service desk system for incoming requests and resolve or escalate accordingly
- Managed maintenance data records and tracked operating information for onsite reference.
- Performed onsite installation, modification and maintenance of systems and equipment.
P.J.B Cona PrimaryWorcester
Education Assistant
11.2021 - 04.2022
Job overview
- Took attendance, graded assignments, and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Nolusapho S.P.STsomo
Education Assistant
12.2020 - 04.2021
Job overview
- Took attendance, graded assignments, and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Department of Public WorksMthatha
ICT Technician
08.2018 - 08.2020
Job overview
- Provide technical support and advice to end users on all ICT issues
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Carry out other duties as appropriate and as directed by the ICT Manager.
- Linked computers to network and peripheral equipment.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Set up and maintained user accounts and client access.
Little Pig ccEast London
Network Administrator Intern
03.2018 - 07.2018
Job overview
- Maintained network hardware and software and monitored network to support network availability to end users.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Provided network support and performed troubleshooting to resolve various WAN/LAN connectivity issues.
- Implemented network security measures to minimize data loss.
Education
Walter Sisulu UniversityEast London, South Africa
Btech from Information Technology - Communication Networks
01.2014 - 11.2017
University Overview
Zwelivumile SSSTsomo, South Africa
High School Diploma
01.2011 - 11.2013
University Overview
Skills
Good communication and negotiation skillsundefined
References
References
Eastern Cape Department of Public Works
Mrs. N. Mvunyiswa
ICT Network Controller
Mthatha
Noxolo.mvunyiswa@ecdpw.gov.za
047 5052 799
Little Pig CC
Mr. S. kwatsha
Director
East London
info@littlepig.cc
0437262864
Alteram Solutions
Western Cape
Mr. M. Grewe
Regional Service Delivery Manager
Mario.Grewe@alteram.co.za
021 469 0262
Timeline
Field Service Engineer
Alteram Solutions
05.2022 - Current
Education Assistant
P.J.B Cona Primary
11.2021 - 04.2022
Education Assistant
Nolusapho S.P.S
12.2020 - 04.2021
ICT Technician
Department of Public Works
08.2018 - 08.2020
Network Administrator Intern
Little Pig cc
03.2018 - 07.2018
Walter Sisulu University
Btech from Information Technology - Communication Networks
01.2014 - 11.2017
Zwelivumile SSS
High School Diploma
01.2011 - 11.2013
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