Asisipho Loko
Pretoria,South Africa
Summary
Highly skilled professional with expertise in typing speed and accuracy, document preparation, and office supply management. Proficient in managing filing systems, stress management, and resourcefulness. Demonstrates empathetic listening, stress resilience, and negotiation expertise. Experienced in travel arrangements, verbal articulation, SAGE Accounts, file handling, and strategic planning. Self-motivated with a strong ability to listen actively.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Personal assistant
Mind Matters
Pretoria, South Africa
07.2024 - Current
- Updated executive diaries with daily appointments, set reminders, and added key details.
- Handled basic clerical needs to help staff focus on more pressing matters.
- Conformed letters, emails and forms to office standards and corrected colleagues' work.
- Prepared reports and presentations for board meetings, streamlined decision-making process.
- Kept office spaces organised and workflows streamlined for team success against challenging daily objectives.
- Maintained confidentiality of documents, ensured secure handling of sensitive information.
- Handled purchasing tasks for office supplies, optimised resource utilisation.
- Facilitated training sessions for new hires, enhanced onboarding experience.
- Received requests for meetings and appointments, updated calendar and organised spaces and materials.
- Managed invoice processing tasks accurately and efficiently.
- Completed data entry projects, verified accuracy and assigned classifications to information.
- Updated company database regularly to maintain accurate records.
- Transcribed correspondence and documents into correct formats used by office team.
- Ensured smooth business travel arrangements for senior management.
- Streamlined administrative processes to improve office efficiency.
- Supported team by demonstrating respect and willingness to help.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Oversaw daily operations to achieve high productivity levels.
Customer service agent
Teletech
Pretoria, South Africa
01.2023 - 11.2023
Sales assistant
Eden Perfumes
Pretoria, South Africa
03.2019 - 11.2021
- Inspected products for damages and expiry dates before processing refunds.
- Assisted customers in locating specific items to boost satisfaction.
- Packed and wrapped gifts with decorative details to match customer preferences.
- Built strong relationships with regular customers for repeat business.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Promoted customer loyalty scheme at checkout.
- Completed customer orders with speed and accuracy.
Promotions assistant
Retail Insight
Johannesburg, Gauteng
01.2017 - 10.2018
Education
Certificate of Higher Education - Public Relations
Pretoria Technical College
Pretoria, Gauteng 02.2015 - 11.2017
Skills
- Typing speed and accuracy
- Document preparation
- Office supply management
- Filing systems
- Stress management
- Resourcefulness
- Empathetic listening
- Stress resilience
- Negotiation expertise
- Travel arrangements
- Verbal articulation
- SAGE Accounts
- File handling
- Strategic planning
- Self-motivation
- Listening actively
Languages
English
Fluent
Xhosa
Fluent
Timeline
Personal assistant
Mind Matters
07.2024 - Current
Customer service agent
Teletech
01.2023 - 11.2023
Sales assistant
Eden Perfumes
03.2019 - 11.2021
Promotions assistant
Retail Insight
01.2017 - 10.2018
Certificate of Higher Education - Public Relations
Pretoria Technical College
02.2015 - 11.2017
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