Ashwini Ramana
Jean Maurice Prudent St
Summary
Corporate Travel Manager with extensive experience in strategic operational planning and customer relationship management. Achieved significant market visibility growth in Mauritius and negotiated competitive fares, resulting in increased profitability and improved service quality. Skilled in delivering tailored travel solutions and building strong client partnerships. Committed to ensuring timely, cost-effective travel arrangements that align with corporate objectives.
Overview
24
24
years of professional experience
Work History
Corporate Travel Manager
BlueSky
Mauritius
10.2022 - Current
- Directed operations for the corporate travel agency, focusing on direct sales and profitability.
- Managing mining firms including Rio Tinto, Grande Cote Operation, Wahgnion Gold Operation, and Sabodala Gold Operation from 2007 to 2021.
- Achieved financial objectives through strategic planning and effective staff management.
- Built strong customer relationships locally and internationally to improve overall service quality.
- Extended Bluesky's network in Mauritius, increasing market visibility and access for clients.
- Negotiate competitive corporate fares from airlines to optimize pricing structures for clients.
- Led monthly meetings with airlines to review sales performance and update records.
- Oversaw visa processing department, ensuring timely issuance of traveler visas.
- Overseeing a team of 18 individuals, including AMEX GBT/Virtual, Banking and mining.
- Created Standard Operating Procedure (SOP) for Bluesky, defining essential operational steps.
- Authored the Service Level Agreement (SLA) for Bluesky, establishing clear expectations and commitments regarding service delivery.
Team Leader
BlueSky Business
11.2017 - 09.2022
Key Travel Consultant
BlueSky Business
12.2013 - 10.2017
Travel Consultant
Mttb & BlueSky Business
06.2005 - 12.2013
Travel Consultant
Samtex Travel & Tours
09.2002 - 05.2005
Administrative Assistant
BSP IATA office
08.2002 - 09.2002
Accounts and Reservation Clerk
Tam Tam Tours
08.2001 - 07.2002
Education
Cambridge School Certificate -
Standard Diploma -
IATA-UFTA
Advance Diploma -
IATA-UFTA
Certificate -
Amadeus System
Certificate -
Sabre
Some College (No Degree) - ACE - Management Development Programme
CHARLES TELFAIR Instititue
MauritiusCertificate - Intro To Data Analytics & Business Intelligence
Athena Business School
Skills
- Corporate travel management
- Travel compliance expertise in mining
- Strategic planning
- Sales analysis
- Fare negotiation
- Customer relationship management
- Market expansion
- Vendor negotiation
- Bilingual communication (English and French)
Hobbies and Interests
- Exploring new destinations
- Gardening
Professional Development
- Zoho CRM
- Sabre
- Amadeus
Research
- Educational Tours, Madagascar, 01/01/08
- Educational Tours, Sydney, 01/01/10
- Business Trip-Accompany group, Thailand, 01/01/13
- Business Trip to Senegal Grande Cote Operation and Sabodala Gold Mining(Teranga Gold)- , 01/01/14
- Business Trip to Mozambique (New client), 01/01/15
- Educational Tours, London and Paris, 01/01/15
- Education Tour, Istanbul-Turkey, 12/11/22
- Management Team Building - Capetown, 14/09/23
- Management Team Building - Costa Cruise, 10/10/24
Timeline
Corporate Travel Manager
BlueSky
10.2022 - Current
Team Leader
BlueSky Business
11.2017 - 09.2022
Key Travel Consultant
BlueSky Business
12.2013 - 10.2017
Travel Consultant
Mttb & BlueSky Business
06.2005 - 12.2013
Travel Consultant
Samtex Travel & Tours
09.2002 - 05.2005
Administrative Assistant
BSP IATA office
08.2002 - 09.2002
Accounts and Reservation Clerk
Tam Tam Tours
08.2001 - 07.2002
Cambridge School Certificate -
Standard Diploma -
IATA-UFTA
Advance Diploma -
IATA-UFTA
Certificate -
Amadeus System
Certificate -
Sabre
Some College (No Degree) - ACE - Management Development Programme
CHARLES TELFAIR Instititue
Certificate - Intro To Data Analytics & Business Intelligence
Athena Business School
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