Technical support professional with robust background in resolving technical issues and enhancing user satisfaction. Known for effective troubleshooting and problem-solving skills, consistently ensuring smooth system functionality. Highly collaborative team member focused on achieving results and adapting to evolving needs, with strong communication and technical skills.
Active Directory (DNS, DHCP, OU's, GPO's)
Anti-Virus Administration (NOD32)
Network Troubleshooting Skills
Setup and Configure Wireless Towers
Setup and Configure Office365 Mailboxes
Setup of WAN/LAN Networks Connectivity
Good understanding of Dynamic Routing & Switching Protocols
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