Ashlinn-jade Daniels
Management
Cape Town
Summary
I am flexible, reliable and possess excellent time keeping skills. I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as on my own.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Child Day Care
Joan Cupido
Cape Town
05.2021 - 12.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Worked with customers to understand needs and provide excellent service.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked flexible hours across night, weekend and holiday shifts.
Call Centre Agent
R&R Recruitment
Cape Town
08.2020 - 07.2021
- Maintained excellent attendance record, consistently arriving to work on time.
- Prepared variety of different written communications, reports and documents.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Merchandiser
Woolworths Waterstone
01.2020 - 01.2021
- I've interact with customers and I had the opportunity to become a team leader.
Merchandiser
Woolworths Gardens Centre
01.2019 - 01.2020
Wine Specialist
Imperial Logistics
01.2018 - 01.2019
- Skills team work problem solving
- Projects
- My mom was very well known in our community because of the kind person she was
- She loved giving back to our people
- She would give children our small clothing and served the less fortunate people meals when ever she could and now that she's not with us anymore our family
- Me and my family try to continue what she started
- Active listening collaboration customer service
- Interest traveling
Education
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Skills Academy
01.2021 - 01.2022
Diploma - Matric Certificate
Skills Academy
Bellville 11.2022 - Current
AZ Berman High
Mitchells Plain 01.2014 - 12.2018
Skills
Childcare
Emotional care
Team work
Problem solving
Active listening
Collaboration
Customer service
Certification
Certificate of Completion
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Diploma - Matric Certificate
Skills Academy
11.2022 - Current
Certificate of management
07-2022
Certificate of Completion
07-2021
Child Day Care
Joan Cupido
05.2021 - 12.2022
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Skills Academy
01.2021 - 01.2022
Call Centre Agent
R&R Recruitment
08.2020 - 07.2021
Merchandiser
Woolworths Waterstone
01.2020 - 01.2021
Merchandiser
Woolworths Gardens Centre
01.2019 - 01.2020
Wine Specialist
Imperial Logistics
01.2018 - 01.2019
AZ Berman High
01.2014 - 12.2018