Ashley Sefara

• Arranged travel accommodations for groups, couples, executives, and special needs clients.
• Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
• Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
• Managed complex itinerary changes due to unforeseen circumstances without sacrificing customer satisfaction or incurring unnecessary expenses.
• Planning and Execution of events.
• Liaising with Clients and suppliers.

Travel Arrangements

Itinerary

Accommodation bookings

Car Hire

invoices and Query Resolutions

• Switchboard Operating
• Administrations.
• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Increased customer satisfaction by providing professional and courteous front desk support.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.