Ashley van der Rhede
Cape Town
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
12
12
years of professional experience
Work History
Store Manager
Tiger Wheel And Tyre
04.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistance Manager
Tiger Wheel and Tyre
02.2016 - 03.2024
- Render administrative support for stock management and ensuring correct procurement processes
- Placing Orders and checking on the safe keeping of stock by monthly stocktakes
- Staff Development & Training
- General Administrative Duties
- Opening & Closing of Store
- Staffing Issues and resolutions
- Authorizations at Store Level
- Dealing with customer queries and complaints on a management level.
Assistant Manager
Tiger Wheel and Tyre
01.2013 - 01.2016
- Stock Management
- Placing Orders
- Staff Development & Training
- Administrative Duties
- Opening & Closing of Store
- Staffing Issues
- Authorizations at Store Level
- Sales.
Call Centre Agent
Pirelli South Africa
08.2012 - 12.2012
- Attended to telephonic queries
- Sales driven
- Product knowledge
- Placing and processing of orders
- Liaised with warehouse and Couriers
- General administration.
Education
Bachelor of Commerce (Industrial Psychology & Management 3rd year) -
UWC
Matric -
Rhodes Senior Secondary
01.1999
Skills
- Financial Management
- Time Management
- Record keeping and compiling reports
- Administrative procedures and procurement skills
- Working highly under pressure
- Computer literacy
- Microsoft Excel
- Internet Explorer
- MS Word
- Google docs
- Problem solving and good interpersonal relations skills
- Empathy and business intelligence with the ability to apply policies
- Work well in team and individually
- Logical and factual
- Budgeting
- Customer Relations with good listening skills
- Ability to gather and analyses
- Archive and Records policies knowledge
- Excellent verbal and written communication skills
- Storage and Retrieval systems experience
- Compiling Statistics
- Able to use own initiative
- Target driven
Driver Licenses
Code EB
Languages
English
Afrikaans
Key Positions
- Assistance Manager, Tiger Wheel and Tyre, Cape Town Branch, 02/01/16, Present, Render administrative support for stock management and ensuring correct procurement processes., Placing Orders and checking on the safe keeping of stock by monthly stocktakes., Staff Development & Training, General Administrative Duties, Opening & Closing of Store, Staffing Issues and resolutions, Authorizations at Store Level, Dealing with customer queries and complaints on a management level.
- Assistant Manager, Tiger Wheel and Tyre, Tokai Branch, 01/01/13, 01/01/16, Stock Management, Placing Orders, Staff Development & Training, Administrative Duties, Opening & Closing of Store, Staffing Issues, Authorizations at Store Level, Sales
- Call Centre Agent, Pirelli South Africa, 08/01/12, 12/01/12, Attended to telephonic queries, Sales driven, Product knowledge, Placing and processing of orders, Liaised with warehouse and Couriers, General administration
References
- Owen Young, Store Manager, Tiger Wheel & Tyre Cape Town, 021 425 5683
- Willem Bolleurs, Pirelli Johannesburg, 011 686 8700
Timeline
Store Manager
Tiger Wheel And Tyre
04.2024 - Current
Assistance Manager
Tiger Wheel and Tyre
02.2016 - 03.2024
Assistant Manager
Tiger Wheel and Tyre
01.2013 - 01.2016
Call Centre Agent
Pirelli South Africa
08.2012 - 12.2012
Bachelor of Commerce (Industrial Psychology & Management 3rd year) -
UWC
Matric -
Rhodes Senior Secondary