Ashley Mthethwa
Logistics & Supply Chain Graduate
Durban
Summary
Dynamic professional with a proven track record at Crank Logistics, excelling in contract administration and marketing. Demonstrated strong organizational skills and effective communication, leading to increased client engagement. Proficient in Microsoft Office 365, I thrive in fast-paced environments, consistently achieving sales targets and enhancing team performance through leadership and collaboration.
Overview
4
4
years of professional experience
Work History
Contract Cleaning Administrator
Crank Logistics (Pty) Ltd
10.2023 - Current
- Front and back office administration
- Marketing the business on social media & community groups
- Drafting contract cleaning proposals and contract
- Generating of approximately five Quotes and Invoices
- Dispensing human resources to undertake scheduled work.
- Maintaining accurate inventory of office & cleaning consumables & equipment.
- Training of staff in the scope of carpet, upholstery, window, auto valet, house, office, event cleaning
- Overseeing the basic health and safety requirements of staff in respect of PPE and safe handling of equipment and cleaning detergents.
Sales Agent
Exilirate
01.2023 - 09.2023
- Assisted inbound and outbound customers with questions and orders.
- Enhanced my product knowledge through continuous training and professional development opportunities.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Recorded accurate and efficient records in customer database.
- Contributed to team objectives in fast-paced environment.
- Contributed to event marketing, sales and brand promotion.
- Relieved the PABX Switchboard Operator during periods of absence.
All Round General Laborer
Galaxy Bingo & Gaming Entertainment
01.2022 - 08.2022
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
BBA - Business Administration: Logistics & Supply Chain
IIE Rosebank College
Durban, South Africa 04.2001 -
Skills
Planning skills
Analytical problem solving
Detail-oriented skills
Effective communication skills
Skilled in utilizing Microsoft Office 365 tools
Strong organizational skills
Team leadership skills
Timeline
Contract Cleaning Administrator
Crank Logistics (Pty) Ltd
10.2023 - Current
Sales Agent
Exilirate
01.2023 - 09.2023
All Round General Laborer
Galaxy Bingo & Gaming Entertainment
01.2022 - 08.2022
BBA - Business Administration: Logistics & Supply Chain
IIE Rosebank College
04.2001 -