ASHLEY DIKGETHO NTSONG
Industrial Engineering Graduate
Saldanha
Summary
Industrial Engineering graduate with practical experience in process analysis, productivity measurement, data analysis, and operational performance reporting. Skilled in identifying process improvement opportunities, analysing workflows, and supporting data-driven decision-making through structured problem-solving. Proficient in Microsoft Office and digital tools, with a strong interest in process optimisation, automation, AI, and emerging technologies. A detail-oriented and adaptable team player committed to continuous learning and delivering efficient, innovative solutions.
Overview
2
2
years of professional experience
Work History
Industrial Engineering In-Service Trainee
Duferco Steel Processing
08.2025 - 06.2026
- Worked within the Industrial Cost and Compliance (ICC) Department, supporting operational performance and continuous improvement initiatives.
- Collected, analysed, and reported daily productivity data to support data-driven decision-making.
- Monitored and evaluated operational utilisation, efficiency, and quality metrics to identify trends and improvement opportunities.
- Supported Overall Equipment Effectiveness (OEE) analysis across Pickling, Cold Rolling (CRM), and Galvanizing production lines by tracking availability, performance, quality losses, and downtime.
- Assisted in identifying process inefficiencies and operational bottlenecks through performance analysis and reporting.
- Collaborated with cross-functional teams to maintain accurate operational data and support process optimisation efforts.
- Contributed to the documentation and communication of production performance and key operational indicators.
Housing Student Assistant
CPUT Housing Department
01.2024 - 07.2025
- Managed a large volume of inbound and outbound calls daily, providing accurate and timely information to students and parents regarding housing applications, policies, and deadlines.
- Balanced multiple responsibilities simultaneously, including answering calls, responding to emails, and updating records in a fast-paced environment.
- Demonstrated clear, concise, and empathetic communication, adapting to the needs of diverse callers, including students, parents, and university staff.
- Provided administrative support by organizing files, managing schedules, and maintaining office supplies.
- Maintained confidentiality and professionalism in handling sensitive information.
Education
National Senior Certificate -
Stanzabopape Secondary School
01-2020
Advanced Diploma - Industrial Engineering
Cape Peninsula University of Cape Town
Bellville, Western Cape 01.2026 -
Diploma in Industrial Engineering - undefined
Cape Peninsula University of Technology (CPUT)
01-2025
Languages
English
IsiXhosa
IsiZulu (basic)
Skills
Technical Skills
- Data Collection and Analysis
- Overall Equipment Effectiveness (OEE) Analysis
- Time Studies and Work Measurement
- Productivity Measurement and Reporting
- Performance Monitoring and KPI Analysis
- Root Cause Analysis
- Continuous Improvement
- Microsoft Excel (Data Analysis and Reporting)
- Microsoft Office
- Basic Data Visualisation
- Industrial Engineering Principles
Professional Skills
- Analytical and Critical Thinking
- Problem Solving
- Data-Driven Decision Making
- Cross-Functional Collaboration
- Effective Communication
- Attention to Detail
- Time Management
- Adaptability
- Self-Motivation
- Organisational Skills
- Report Writing
References
Mawande Mfecane, CPUT Housing | Placement Officer, (+27) 21 959 6136, mfecanem@cput.ac.za
Timeline
Advanced Diploma - Industrial Engineering
Cape Peninsula University of Cape Town
01.2026 -
Industrial Engineering In-Service Trainee
Duferco Steel Processing
08.2025 - 06.2026
Housing Student Assistant
CPUT Housing Department
01.2024 - 07.2025
Diploma in Industrial Engineering - undefined
Cape Peninsula University of Technology (CPUT)
National Senior Certificate -
Stanzabopape Secondary School