A motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication, negotiation and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Student Sales Intern
Tafelberg furnishers
Participated in buying meetings and provided feedback on upcoming product lines based on customer preferences
Achieved personal sales goals by proactively approaching customers, suggesting add-ons, and closing sales
Developed product knowledge by studying brand information, features, fits, and uses
Contributed ideas during team meetings for sales promotions, store layouts, and inventory needs
Provided excellent customer service by being attentive and patient
Assisted with merchandising tasks like setting up displays, signage, and stocking shelves.
Quality Surveyor
Victoria Hospital (Wynburg)
Documenting and reporting service quality levels
Developing and implementing standards for inspection
Collecting and compiling statistical quality data surveys on quality of service and complaints.
Real Estate Intern
Century 21
01.2021 - Current
Shadow real estate agents during open houses, showings, and closings to gain first-hand experience of the home buying/selling process
Assist with market research and analysis by compiling comparable property sales data to help agents price listings competitively
Support agents in promoting and marketing listings by taking professional photographs, editing property descriptions, and updating online listings
Strengthen social media presence for the brokerage by creating content, managing listings/pages, and monitoring engagement
Help agents prepare necessary paperwork like purchase agreements, disclosures, and contracts
Organize and maintain accurate listing files, ensuring all required paperwork and documentation is complete
Provide customer service by answering phones, scheduling appointments, and assisting walk-in clients
Gain understanding of real estate fundamentals like financing, appraisals, and closing processes through job training and independent learning.
Education
Bachelor of Arts Honours in Psychology (part-time) - Clinical Psychology
Varsity College
Johannesburg, South Africa
03.2021 - Current
Numerous Real Estate Training And Certifications - Real Estate
Estate Agency Affairs Board
Johannesburg, South Africa
08.2021 - Current
Bachelor of Arts General Degree (Psychology, Sociology) - undefined
University of the Witwatersrand
Johannesburg, South Africa
01.2018 - 05.2020
TEFL teach online course - undefined
TEFL Certificate
01.2020 - 05.2020
Information Security Certification - Cyber Security
ISC2
South Africa
08.2023 - Current
Skills
IT and computing: International Computer Driving Licence (ICDL)undefined
Tel
+27 74 682 5814
Timeline
Information Security Certification - Cyber Security
ISC2
08.2023 - Current
Numerous Real Estate Training And Certifications - Real Estate
Estate Agency Affairs Board
08.2021 - Current
Bachelor of Arts Honours in Psychology (part-time) - Clinical Psychology
Varsity College
03.2021 - Current
Real Estate Intern
Century 21
01.2021 - Current
TEFL teach online course - undefined
TEFL Certificate
01.2020 - 05.2020
Bachelor of Arts General Degree (Psychology, Sociology) - undefined
University of the Witwatersrand
01.2018 - 05.2020
Student Sales Intern
Tafelberg furnishers
Quality Surveyor
Victoria Hospital (Wynburg)
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