Ashleigh Nyaruwabvu
Property Practitioner
Johannesburg
Summary
A motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication, negotiation and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Student Sales Intern
Tafelberg furnishers
- Participated in buying meetings and provided feedback on upcoming product lines based on customer preferences
- Achieved personal sales goals by proactively approaching customers, suggesting add-ons, and closing sales
- Developed product knowledge by studying brand information, features, fits, and uses
- Contributed ideas during team meetings for sales promotions, store layouts, and inventory needs
- Provided excellent customer service by being attentive and patient
- Assisted with merchandising tasks like setting up displays, signage, and stocking shelves.
Quality Surveyor
Victoria Hospital (Wynburg)
- Documenting and reporting service quality levels
- Developing and implementing standards for inspection
- Collecting and compiling statistical quality data surveys on quality of service and complaints.
Real Estate Intern
Century 21
01.2021 - Current
- Shadow real estate agents during open houses, showings, and closings to gain first-hand experience of the home buying/selling process
- Assist with market research and analysis by compiling comparable property sales data to help agents price listings competitively
- Support agents in promoting and marketing listings by taking professional photographs, editing property descriptions, and updating online listings
- Strengthen social media presence for the brokerage by creating content, managing listings/pages, and monitoring engagement
- Help agents prepare necessary paperwork like purchase agreements, disclosures, and contracts
- Organize and maintain accurate listing files, ensuring all required paperwork and documentation is complete
- Provide customer service by answering phones, scheduling appointments, and assisting walk-in clients
- Gain understanding of real estate fundamentals like financing, appraisals, and closing processes through job training and independent learning.
Education
Bachelor of Arts Honours in Psychology (part-time) - Clinical Psychology
Varsity College
Johannesburg, South Africa 03.2021 - Current
Numerous Real Estate Training And Certifications - Real Estate
Estate Agency Affairs Board
Johannesburg, South Africa 08.2021 - Current
Bachelor of Arts General Degree (Psychology, Sociology) - undefined
University of the Witwatersrand
Johannesburg, South Africa 01.2018 - 05.2020
TEFL teach online course - undefined
TEFL Certificate
01.2020 - 05.2020
Information Security Certification - Cyber Security
ISC2
South Africa 08.2023 - Current
Skills
IT and computing: International Computer Driving Licence (ICDL)Highly organized, detail-oriented, and able to juggle multiple tasks efficientlyExcellent verbal and written communication skills when interacting with clients, brokers, sellers, buyers, and other real estate professionalsStrong research skills and know how to use real estate databases and toolsAble to prioritize and manage multiple tasks and deadlines efficientlyStrong interpersonal skills and emotional intelligence and works well with clients, colleagues and partnersCreative problem-solving skills and able to think critically to come up with solutions
Proficient knowledge in MS Office 365
Lead Generation
Data Evaluation
Records administration
Customer Acquisition
Tel
+27 74 682 5814
Timeline
Information Security Certification - Cyber Security
ISC2
08.2023 - Current
Numerous Real Estate Training And Certifications - Real Estate
Estate Agency Affairs Board
08.2021 - Current
Bachelor of Arts Honours in Psychology (part-time) - Clinical Psychology
Varsity College
03.2021 - Current
Real Estate Intern
Century 21
01.2021 - Current
TEFL teach online course - undefined
TEFL Certificate
01.2020 - 05.2020
Bachelor of Arts General Degree (Psychology, Sociology) - undefined
University of the Witwatersrand
01.2018 - 05.2020
Student Sales Intern
Tafelberg furnishers
Quality Surveyor
Victoria Hospital (Wynburg)