Ashkhar Dhanraj

In the role of Financial Administrator for three King Pie franchises, I was responsible for overseeing financial processes and ensuring the accuracy of financial records. The position necessitates a keen eye for detail and strong organisational skills to maintain financial integrity. Duties include preparing financial reports, managing budgets, and collaborating with various departments to streamline financial operations.

• Developed and implemented internal control procedures using Microsoft Excel.
• Generated periodic reports outlining progress on key performance indicators.
• Maintained accurate records of all financial transactions.
• Developed and executed strategies to enhance financial reporting accuracy.
• Managed the preparation of monthly and annual financial statements.
• Optimised budgeting processes and monitored expenditure effectively.
• Worked closely with cross-functional teams to improve financial procedures.

As a Store Manager for three King Pie franchises, I was responsible for the overall management of store operations, ensuring exceptional customer service and efficient workflow. This role involved leading a team, managing inventory, and implementing strategies to increase sales and enhance customer satisfaction. Strong leadership and management skills were essential for driving team performance and achieving store targets.

• Successfully increased sales through effective team management and customer engagement.
• Managed inventory levels, reducing excess stock and improving the stores gross profit.
• Trained and developed staff to enhance service delivery and operational efficiency.
• Implemented promotional strategies that boosted store visibility and sales.
• Established customer service standards and monitored staff compliance.
• Implemented efficient systems for tracking stock movement.

Observed company operations, including the formalities conducted by the owner when interacting with customers.

I acted as the junior assistant, completing the following tasks:

• Paperwork organisation.
• Scheduling client meetings.
• Data capturing (excel).